Key Responsibilities
- Lead and manage all aspects of the accounts receivable process, including invoicing, collections, cash application, and reconciliation.
- Supervise a team of accounts receivable specialists and supervisors across different locations and time zones; provide leadership, training, and performance evaluations.
- Ensure timely and accurate billing for services, including monthly subscription charges and usage-based billing.
- Collaborate with Account Management and Customer Service teams to resolve customer disputes.
- Monitor aging reports and proactively manage collections to minimize DSO and reduce bad debt.
- Assist with month-end close by preparing reports, journal entries, and reconciliation.
- Support internal and external audits by providing necessary documentation and analysis.
- Identify and implement process improvements and automation opportunities.
- Lead and manage multiple projects simultaneously across cross-functional initiatives, ensuring delivery of objectives and management of resources effectively.
- Assist with organizational initiatives to ensure billing is processed accurately
Qualifications
- Bachelor’s degree in Accounting, Finance, or related field.
- 5+ years experience in accounts receivable, preferably in SaaS, technology, or professional services sectors.
- 2+ years of supervisory or management experience in accounts receivable or billing operations.
- Strong analytical, organizational, and communication skills.
- Experience managing/supervising team members in remote locations.
- Proficient in Microsoft Excel and reporting tools.
- Proven experience in managing cross-functional projects.
- Strong communication and collaboration skills, with demonstrated experience working effectively across cultures and time zones, particularly with teams in India.
Preferred Qualifications
- Familiarity with billing practices in the background screening industry.
- Experience with NetSuite, Salesforce, Jira, and Tableau.
- Experience with recurring revenue models or usage-based billing.
- CAPM or other project management certification.
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What We Do
Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background empowers organizations of all sizes with the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. We offer scalability while maintaining our commitment to integrity, accuracy and timely results and will give you the tools to make safer hiring decisions through comprehensive reports, interactive compliance services, and intuitive, easy-to-use technology.
