Responsibilities:
- Process inbound payments and reconcile customer accounts accurately and efficiently.
- Manage claims, disputes, and credit notes, ensuring timely resolution and customer satisfaction.
- Prepare monthly AR reports, review aged accounts, assess credit risks, and propose mitigation solutions.
- Collaborate with customers and Account Managers to manage outcomes effectively.
- Maintain and review Customer Master Data for accuracy.
- Ensure accurate rebates, including accruals, settlements, and variance analysis.
- Allocate revenue to correct G/L accounts and analyze revenue-related P&L and B/S accounts.
- Ensure compliance with accounting practices, company policies, and regulatory requirements through audits.
- Undertake systems projects to enhance efficiency and automate the OTC process.
- Identify opportunities for process improvements in the AR function and develop related procedures.
- Provide exceptional customer service to internal and external stakeholders.
- Bachelor’s degree or above in Accountancy or related fields.
- Minimum 5 years’ experience as an AR Team Lead or Assistant Manager/above in well-established audit firms.
- Expertise in revenue management, rebates, claims processes, billing management, credit control, and debt collection.
- Experience in end-to-end AR processes, including month-end and year-end closings, with a strong internal control mindset for OTC processes.
- Fluent in English and Mandarin, with excellent communication and negotiation skills for liaising with both China-based and overseas stakeholders.
- Skilled in interpreting and analyzing financial statements, and building effective relationships with stakeholders and customers.
- Proactive, reliable, and self-motivated, with the ability to prioritize tasks, meet deadlines, and pay attention to detail.
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Tencent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tencent and has not been reviewed or approved by Tencent.
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Healthcare Strength — Healthcare coverage is positioned as a standout, with strong PPO options and relatively low prescription costs highlighted for U.S. plans. This suggests the medical offering can be a meaningful component of the overall rewards package for U.S.-based employees.
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Retirement Support — Retirement support is framed as competitive in the U.S., with employer match details called out as an item to confirm in writing. This indicates retirement benefits can be a notable strength where applicable.
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Strong & Reliable Incentives — Performance-linked incentives and share-based awards are repeatedly included as part of the compensation model, alongside potential RSU and sign-on eligibility in certain roles. This points to total rewards often extending beyond base pay through variable and equity components.
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What We Do
Tencent uses technology to enrich the lives of Internet users. Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks. Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China. Our financial technology and business services support our partners' business growth and assist their digital upgrade. We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry. Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.

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