Join Our Mission at Sensi.AI
At Sensi.AI, we are on a mission to transform how society cares for every older adult in need. We leverage the power of AI and data to ensure safety, dignity, and satisfaction in every caregiver-care recipient interaction. If you’re passionate about making a meaningful impact and want to help shape the future of elder care, we invite you to join our team. Here, you’ll be part of a culture that values innovation and compassion, and you’ll find exciting opportunities for professional growth as we work together to create an ideal care environment for older adults.
About The Role
We’re a fast-growing Series C SaaS company looking for an Accounts Receivable & Billing Manager to join our Finance team.
This is a hands-on, individual contributor role with real ownership. The core of the job is managing accounts receivable and customer billing end to end. A major focus of this role is owning our billing system as we go live and beyond, while acting as the primary point of contact for customer billing communication.
The role will also include building company wide processes as AR & Finance Operations Manager
You’ll work closely with Sales, Marketing, RevOps, Customer Success, and Legal to ensure billing is accurate, responsive, and delivers a strong customer experience.
What You’ll Do
- Own our billing system end to end, including go-live, configuration, daily operation, and ongoing improvements
- Own customer billing and accounts receivable from invoice creation through cash collection
- Serve as the primary point of contact for customer billing and payment questions
- Generate and send invoices for subscriptions, prepayments, amendments, prorations, and credits
- Ensure billing data is accurate across contracts, CRM, billing platform, and ERP
- Monitor AR aging and follow up with customers on open balances in a professional, relationship-driven way
- Partner closely with Sales and Marketing (US based) and Finance team (Israel based) on billing setup, customer communication, and issue resolution
- Help design, document, and improve finance operations processes as the company scales
- Support the month-end close for AR and revenue
- Take on ad hoc finance and operational work as needed
- 2–5 years of experience in accounts receivable, billing, and finance operations
- SaaS/Startup experience required
- Significant experience interacting directly with customers on billing and payments
- Hands-on experience owning or administering a billing system
- Hands-on experience with CRM and billing tools (e.g., HubSpot, Chargebee)
- Experience billing U.S. based customers
- Comfortable working in a fast-paced, evolving environment
- Strong attention to detail and ownership mindset
Nice to Have
- Experience supporting or leading a billing system implementation
- Experience working closely with Sales, Marketing, or Customer Success teams
- Familiarity with subscription or recurring revenue models
- Hands-on experience with an ERP (NetSuite preferred)
Who You Are
- Comfortable being customer-facing and handling billing conversations directly
- Clear, professional communicator who can explain billing issues simply
- Detail-oriented, organized, and proactive
- Comfortable owning systems and processes end to end
- Hands-on and execution-focused
- Flexible and excited to help shape how finance operations work as the company grows
Sensi.AI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sensi.AI and has not been reviewed or approved by Sensi.AI.
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Wellbeing & Lifestyle Benefits — Hybrid work and global collaboration are highlighted in postings, indicating some flexibility in where work happens. Although not framed as formal benefits, these arrangements can support work-life preferences for some candidates.
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Fair & Transparent Compensation — Compensation is described as competitive in certain roles and seniorities, particularly in some U.S. go-to-market positions. Pay is portrayed as acceptable in aggregate even if not top-tier, signaling adequacy for parts of the organization.
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What We Do
Sensi.AI is the most trusted 24/7 Care Copilot, using audio technology with the highest level of precision. Sensi’s care intelligence technology drives significant growth and efficiency for home care businesses by providing a 360-degree understanding of a senior’s physical, emotional, and cognitive needs
