M&K Truck Centers is seeking an experienced Accounts Receivable Coordinator to join our accounting team. This position plays a key role in maintaining an assigned Parts and Service Accounts Receivable portfolio, ensuring timely collections, accurate payment processing, and exceptional customer support.
The ideal candidate will have prior accounts receivable experience, strong communication skills, and the confidence to professionally resolve customer account issues while maintaining positive business relationships.
Key Responsibilities:
Manage and maintain a Parts and Service Accounts Receivable portfolio.
Contact customers by phone and email regarding:
Past due invoices
Payment application issues
Billing discrepancies
Unusual account activity
Monitor customer balances and aging reports to ensure timely collections.
Handle incoming Accounts Receivable calls, answer customer inquiries, and provide requested invoices, statements, and supporting documentation.
Research and resolve account discrepancies while partnering with customers and internal departments.
Collaborate with M&K locations to investigate and resolve billing concerns and customer issues.
Process Accounts Receivable-related documentation, including:
ACH payment setup forms
Credit references
Vendor forms
Prepare and distribute monthly customer statements.
Maintain accurate customer account records and payment information.
Support additional accounting and administrative duties as assigned.
Qualifications:
3+ years of Accounts Receivable, Collections, or Accounting experience preferred.
Previous experience managing customer accounts and collecting outstanding balances.
Comfortable making outbound calls and communicating professionally with customers regarding account status and payment issues.
Ability to remain calm, confident, and professional while resolving customer concerns and payment disputes.
Experience with CDK software is a plus.
Basic proficiency with Microsoft Excel required.
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.
Strong problem-solving and critical-thinking abilities.
Ability to work independently while also collaborating effectively with a team.
Why Join M&K Truck Centers?
Competitive salary, benefits package and ESOP program.
Opportunities for professional development and growth.
A supportive and dynamic work environment.
For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.
Skills Required
- 3+ years of Accounts Receivable, Collections, or Accounting experience
- Experience managing customer accounts and collecting outstanding balances
- Ability to make outbound calls and communicate professionally about account status and payment issues
- Ability to remain calm, confident, and professional when resolving customer concerns and payment disputes
- Basic proficiency with Microsoft Excel
- Strong attention to detail and organizational skills
- Excellent verbal and written communication skills
- Strong problem-solving and critical-thinking abilities
- Ability to work independently and collaborate effectively with a team
- Experience with CDK software
What We Do
M&K Truck Centers is a full-service commercial vehicle dealership group serving fleets across the Midwest and Mid-Atlantic. It sells new and used heavy- and medium-duty trucks, trailers, and luxury sport coaches, representing brands including Mack, Volvo, Hino, and Isuzu. The company also provides parts, maintenance and repairs, financing, leasing, and rentals, with a network of service locations supporting customers’ vehicles and operations.
