Accounts Receivable Coordinator – Section 8

Location

Charleston - 997 Morrison Drive, Suite 402

Business

We are a leader in the single-family rental (SFR) Aggregation space with over 10,000 homes across the Southeast and Midwest. Maymont Homes was founded in 2011 to bring technology to the single-family rental space. Over the years we have become a full-service acquisition, renovation, and property management company growing throughout the South and Midwest. By the application of efficient processes enabled by advanced software, our company can provide clean, safe, affordable housing to thousands of people. We strive to offer better living opportunities for individual families, which ultimately improve the lives in the communities we serve!

Job Description

Primary Responsibilities: The Accounts Receivable Coordinator – Section 8 is primarily responsible for timely and accurately managing the tenant ledgers of all Section 8 accounts. This includes monthly ledger audits, HUD payment allocations, HUD ticket resolution, HAP payment processing and working closely with the Section 8 and Eviction teams on delinquent account resolution.

Skills & Competencies: 

• Bachelor’s degree preferred
• High level of understanding of accounts receivable software and Microsoft Excel
• 3+ years relevant accounting experience preferred 
• Section 8 experience, a plus
• Knowledge in fair housing and local real estate laws, where applicable.
• Knowledge of HUD regulations, a plus.
• Intermediate knowledge of Word, Excel, and PowerPoint; advanced preferred
• Demonstrated strong written and verbal communication skills 
• Demonstrated customer service skills in a fast-paced environment 
• Detail-oriented, with the ability to produce high-quality work in a deadline-oriented environment and an ability to multi-task 
• Ability to prove critical thinking and problem-solving concepts 
• Ability to thrive in a high volume, data entry, and processing work environment, where applicable 

• Experience working in a work schedule environment, including in-office operations, weekends, and holidays, based on business needs.
• Reliable transportation to meet scheduled work environment 

Essential Job Functions: 

• Record all incoming tenant payments and HAP payments and allocate to the correct account on a daily basis
• Create batches to post payments, credits and adjustments against resident ledgers
• Manage and resolve HUD related tickets on a timely basis
• Maintain timely and accurate ledger balances for all Section 8 accounts
• Complete audits of all Section 8 tenant ledgers 
• Work closely with Section 8 team, Evictions team and Collections team to ensure proper response to tenant issues are being handled on a timely basis and according to company policy
• Answer questions from the field and tenants (via Operations Center or support tickets) on their account balances and resolve discrepancies professionally. 
• Ensure compliance with all HUD rules and regulations and other regulatory compliance.
• Conduct periodic internal reviews or audits to ensure that compliance procedures are followed with HUD.
• Other duties, as assigned by supervisor or leadership team.

Key Metrics & Responsibilities 

• Reconcile all historical activity for Section 8 ledger account balances
• Ongoing management of accurate transactions reported on all Section 8 ledger accounts
• Manage and resolve all tickets for HUD/Section 8 issues within 48 hours
• Monthly reconciliation of all Section 8 accounts
• Escalate all outstanding account balances to appropriate teams for resolution
• Questions from tenants, local field offices and other internal teams are resolved within 24 hours

Why work for Maymont Homes ​?

Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!

Outstanding benefits package – our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees.

Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.

Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT