Accounts Receivable Clerk (Credit & Billing)

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.

We’re looking for an Accounts Receivable Clerk (Credit & Billing) to join our team to play a crucial role in the financial operations of our organization by ensuring accurate and timely credit memos, billing and invoicing processes. This role involves collaborating with various departments to gather information, generate invoices, and manage billing and credit records. The AR Clerk is responsible for maintaining meticulous attention to detail, adhering to credit and billing procedures, as well as providing excellent customer service to clients.

You’ll report directly to the Controller and work out of our Santa Ana, CA office. 

What You’ll Do:

• Invoice and Credit Memo Generation:

  • Create and generate accurate invoices and credit memos based on services rendered, products sold, or contractual agreements

  • Verify billing information, such as quantities, rates, and discounts, to ensure accuracy

  • Collaborate with relevant departments to gather necessary information for invoicing

• Data Entry and Record Keeping:

  • Enter billing data into the accounting system accurately and promptly

  • Maintain organized and up-to-date billing records for easy retrieval and auditing

  • Monitor and track outstanding invoices, ensuring timely follow-up and resolution

• Billing Documentation:

  • Prepare supporting documentation, such as contracts, purchase orders, and delivery receipts, to accompany invoices

  • Attach any relevant backup information to invoices as required by clients or internal policies

• Customer Communication:

  • Respond to billing inquiries from clients and internal stakeholders professionally and promptly

  • Provide exceptional customer service by addressing any billing discrepancies or concerns

• Reports and Analysis:

  • Generate regular reports on billing activity, outstanding balances, and payment trends

  • Collaborate with the finance team to analyze data and identify areas for process improvement

• Compliance and Regulations:

  • Ensure compliance with financial regulations and company policies in all billing and credit activities

  • Stay updated on relevant industry regulations and standards affecting billing and credit procedures

• Collaborate with departments such as sales, customer service, and operations to resolve credit and billing-related issues

• Assist with month-end and year-end closing procedures as needed

Who You Are:

• High school diploma or equivalent; additional education in Accounting or Finance is a plus

• Proven experience as a billing clerk or similar role, demonstrating proficiency in billing processes

• Strong numerical and data entry skills with high attention to detail

• Familiarity with accounting software (Dynamics Nav and Netsuite) along with Google Suite, Microsoft Suite particularly Excel

• Excellent communication skills, both written and verbal, for effective interaction with clients and colleagues

• Ability to handle confidential information with discretion and maintain professionalism

• Strong organizational and time-management skills to handle multiple tasks and meet deadlines

• Problem-solving skills to resolve billing discrepancies and issues

• Knowledge of relevant legal and regulatory requirements for billing

Hourly Range: 

The hourly range for this position is $20-$26. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All full-time employees are eligible for paid vacation

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.