Accounts Receivable / Billing Specialist

Posted 4 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
65K-75K Annually
Entry level
Artificial Intelligence • Insurance • Machine Learning • Real Estate
The Role
Entry-level Accounts Receivable/Billing Specialist responsible for posting and reconciling premium payments, managing AR aging and collections, resolving billing discrepancies, supporting month-end reconciliations and audits, and collaborating with agents, brokers, and internal teams. Requires accuracy, analytical problem-solving, and strong Excel skills.
Summary Generated by Built In

Honeycomb Insurance

At Honeycomb, we're not just building technology; we’re reshaping the future of insurance. 

In 2025, Honeycomb was recognized by Dun & Bradstreet as “Top 10 Best Start Up Companies to Work For” in Israel, named by LinkedIn as “Top 10 Startups in Chicago”, and Newsweek’s "Greatest Startup Workplaces in America, 2025". Through the first half of 2026 we’ve been recognized on Inc. Magazine’s "Best Workplaces" List and Forbes "Fintech 50".

How did we earn these honors?

Honeycomb is a rapidly growing global startup, generously backed by top-tier investors and powered by an exceptional team of thinkers, builders, and problem-solvers. Dual-headquartered in Chicago and Tel Aviv (R&D center), and with 6 offices across the U.S., we are reinventing the commercial real estate insurance industry, an industry long overdue for disruption. Just as importantly, we ensure every employee feels deeply connected to our mission and one another.

With over $100B in insured assets, Honeycomb operates across 23 states, covering more than 65% of the U.S. population and increasing its coverage.

If you’re looking for a place where innovation is celebrated, culture actually means something, and smart people challenge you to be better every day - Honeycomb might be exactly what you’ve been looking for.

AR/Billing SpecialistLocation: NYC hybrid (3 days/week in office). Local candidates only.What You’ll Do

The Accounts Receivable Specialist is responsible for managing and processing direct bill premium payments within our insurance billing systems. This entry-level position plays a key role in ensuring accurate, timely posting of policyholder payments, resolving billing discrepancies, and maintaining clear communication internally and externally with agents, brokers, and insureds. The ideal candidate requires the ability to navigate multiple systems, manage complex billing processes, is detail-oriented, organized, and eager to build a career in insurance finance. Experience in insurance or billing is a plus.,   This role demands accuracy, analytical thinking, problem solving and excellent communication skills.  

Key Responsibilities:

 Billing & Payment Processing 

  • Process direct bill premium payments received via check, ACH, credit card, and online payment portals
  • Post payments accurately to policyholder accounts in the billing management systems
  • Apply credits, endorsements, and policy changes to accounts as directed
  • Reconcile daily payment batches and ensure all transactions balance at end of day

 

Accounts Receivable Management

  • Monitor accounts receivable ageing reports and follow up on past-due balances
  • Contact policyholders, agents, and brokers by phone and email regarding outstanding premium balances
  • Process reinstatements and returned payments (NSF) and update account records accordingly
  • Assist in writing off uncollectable balances per company policy and supervisor approval

 

Reconciliation & Reporting

  • Assist with month-end and quarter-end account reconciliations
  • Identify and escalate billing discrepancies or unusual account activity to the Billing Manager
  • Prepare and distribute AR aging summaries, collection activity, cash application reports, and other financial data using Excel
  • Support internal and external audits by providing documentation and account detail as requested

 

Collaboration

  • Respond promptly and professionally to billing inquiries from policyholders and agents
  • Collaborate with internal departments, including finance, customer service, and underwriting, to resolve billing issues
  • Research and resolve payment disputes, duplicate payments, and misapplied funds
  • Maintain accurate records of all customer interactions and account notes in the billing system

 

Documentation & Training

  • Participate in training on regulatory updates, system enhancements, and departmental procedures

 Basic Requirements

  • Technical Skills: Proficient in Microsoft Excel (pivot tables, VLOOKUPs, formulas) 
  • Analytical Ability: Strong attention to detail and ability to interpret complex billing structures.
  • Communication Skills: Excellent verbal and written communication skills for interacting with clients and internal teams.
  • Problem-Solving: Ability to investigate and resolve discrepancies efficiently.
  • Organization & Multitasking: Strong time management skills to prioritize and handle multiple tasks effectively.

 

Preferred Qualifications:

  • Insurance industry experience a plus
  • Accounts Receivable and or Cash Application experience a plus
Benefits
  • Base Salary: $65,000 - $75,000
  • Bonus 
  • Health Benefits
  • Employee options grant 
  • 401K with employer match
  • Flexible paid time off
  • Paid national holidays

Skills Required

  • Proficient in Microsoft Excel (pivot tables, VLOOKUPs, formulas)
  • Strong attention to detail and ability to interpret complex billing structures
  • Excellent verbal and written communication skills
  • Ability to investigate and resolve discrepancies efficiently
  • Strong time management and multitasking skills
  • Ability to navigate multiple systems and manage complex billing processes
  • Insurance industry experience
  • Accounts Receivable or Cash Application experience

Honeycomb Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Honeycomb Insurance and has not been reviewed or approved by Honeycomb Insurance.

  • Healthcare Strength Employees receive comprehensive medical, dental, and vision coverage, including 100% premium coverage for employees and additional support such as an HSA with company contributions.
  • Flexible Benefits A broad set of allowances and reimbursements is described, including a $600 annual perk allowance and support for home office setup plus monthly internet/phone/co-working reimbursements.
  • Equity Value & Accessibility Equity is positioned as a meaningful part of total rewards through stock options/RSUs with multi-year vesting, framed as valuable in a growth-stage company context.

Honeycomb Insurance Insights

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The Company
Chicago, Illinois
190 Employees
Year Founded: 2019

What We Do

Honeycomb was built to disrupt the real estate insurance industry. Using Artificial Intelligence and computer vision, we offer apartment buildings, condominium associations and single-family rental dwellings perfectly customized policies at unbeatable rates. Our digitally-native platform makes purchasing insurance an easy and transparent process for property owners, property managers associations directors, and retail agents.

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