Responsibilities:
- Accounts Receivable Management:
- Monitor customer accounts and track outstanding payments.
- Resolve invoice discrepancies and address customer inquiries related to billing.
- Prepare and distribute customer statements.
- Maintain accurate and up-to-date accounts receivable records.
- Cash Collection:
- Proactively contact customers via phone, email, and written correspondence to pursue outstanding payments.
- Negotiate payment plans and resolve billing disputes in a professional and efficient manner.
- Escalate delinquent accounts to appropriate internal stakeholders according to established procedures.
- Reconciliations AP/AR accounts and monthly AR supplementals
- Customer Relationship Management:
- Build and maintain positive relationships with customers while ensuring timely payment.
- Provide excellent customer service and address inquiries related to invoices and payments.
Qualifications:
- Proven experience in collections, accounts receivable or a related field.
- Fluency in both English and French (written and spoken).
- Good understanding of accounts receivable principles and practices.
- Good computer skills in Google and MS Office packages
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Customer oriented and problem solving attitude
Nielsen Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nielsen and has not been reviewed or approved by Nielsen.
-
Parental & Family Support — Paid parental leave is described as generous for all parents, with birthing parents receiving substantially longer time, and the program is complemented by adoption, fertility, and surrogacy support. Employer-verified entries and company communications consistently highlight family benefits as a standout.
-
Leave & Time Off Breadth — Paid time off is considered solid, with some teams using flexible or unlimited PTO models and additional offerings like paid volunteer time. These time-away policies often contribute meaningfully to work-life balance.
-
Wellbeing & Lifestyle Benefits — Smart Work flexibility, an Employee Assistance Program, and broader well-being initiatives are emphasized as part of a holistic package. These elements are frequently cited as strengths that enhance day-to-day experience.
Nielsen Insights
Similar Jobs
What We Do
For over 100 years, Nielsen has been a global leader in audience measurement, data and analytics, shaping the future of media. Measuring behavior across all channels and platforms to discover what audiences love, we empower our clients with trusted intelligence that fuels action. As the global media industry continues to evolve, Nielsen will be at the forefront of delivering audience insights that empower marketers and content developers, and ultimately help connect consumers to what matters most to them. We will be guided by our values of inclusion, courage and growth; and we will continue to innovate our products and technology while investing in our talent to drive sustainable and scalable long-term growth.
Why Work With Us
At Nielsen, we have big dreams and aspirations, all of which are achievable if we work as a team. Our culture helps us come together and clarifies how we work together to achieve these goals
