Performs the day-to-day operations of Accounts Receivable ensuring delivery of excellent customer service. Responsibilities include, but not limited to, semi-monthly accounts receivable aging, approving write-offs, credit releases, process accounts on hold, investigating invoice problems, collections, post/reconcile cash and maintain/monitor Dunn and Bradstreet activities
Essential Job Functions:
Accounts Receivable Management
- Review weekly accounts receivable aging, review customer credit statuses and make changes as necessary
- Review and process customer credit holds/releases
- Make new customer credit approval decisions and existing customer credit hold decisions
- Process customer payments and payment applications
- Post and reconcile cash receipts
- Monitor activity on all assigned accounts and initiate collection calls on past due items in a proactive timely manner
- Contact customers via phone or email to secure payment or payment commitment on past due invoices
- Develop and maintain positive relationships with customers and internal team
- Answer incoming calls and emails with professionalism and provide knowledgeable answers to customers and internal departments
- Identify, research, and resolve issues with customer billing; work with appropriate departments internally and with customers externally to resolve
- Identify and implement processes/activities to reduce occurrence of invoice discrepancies
- Participate in special projects and process improvement initiatives
- Maintain and monitor Dunn and Bradstreet activities
- Review and approve write-offs as appropriate
Supplemental Job Functions:
- Performs other duties as assigned or requested
- High School Diploma (Required), Associate’s degree in accounting or finance preferred
- Previous Accounting experience, (Two years of Accounts Receivable/Collections experience preferred)
- Previous experience working on a business system
Exotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.
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What We Do
Now hiring all positions! Check out our website to learn more: www.exoticautomation.com/careers Founded in 1963 as Exotic Rubber and Plastics Corporation, our history demonstrates years of pioneering & revolutionizing new technologies. In 1972, we became a distributor of Parker Hannifin products. This commitment generated a dramatic increase in our involvement within the expanding field of automation and motion control. In 2001, we changed our name to Exotic Automation & Supply in order to fully reflect the scope of our product and service offerings. Today, Exotic’s QMS is ISO certified: we serve virtually every industrial sector where automation, motion control, material handling, gasket and sealing solutions are required.
