Accounts Receivable Analyst

With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.

Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing — and also among the most exciting and diverse entertainment facilities on the globe.

We are seeking a highly analytical and customer-focused Accounts Receivable Analyst to join our Finance team. This role plays a key part in managing Woodbine's receivables portfolio, supporting timely cash collection, resolving billing and payment discrepancies, and driving continuous process improvements across the accounts receivable function.

The successful candidate will combine strong financial acumen with investigative and problem-solving skills to support both internal stakeholders and external partners. In addition to managing day-to-day receivables activities, the role will leverage data analysis, reporting, and process optimization to enhance cash flow, improve operational efficiency, and strengthen customer relationships.

In addition to supporting the accounts receivable function, this role provides exposure to cash management, banking operations, and payment reconciliation activities, offering a well-rounded opportunity for finance professionals looking to broaden their experience across Treasury and Accounting.

This is an excellent opportunity for a finance professional who enjoys working with data, solving complex issues, improving processes, and collaborating across multiple business functions.

Accounts Receivable Management

• Manage a portfolio of customer and partner accounts, ensuring timely collection of outstanding balances.
• Monitor account aging, collections activity, unapplied cash, credits, and account reconciliations.
• Investigate and resolve payment discrepancies, billing issues, deductions, and account disputes.
• Maintain accurate customer account records and collection notes within financial systems.
• Apply incoming payments, including EFTs, wire transfers, cheques, and wagering settlement transactions.

Cash Management & Banking Support

• Monitor daily bank activity and support the reconciliation of deposits, EFTs, wire transfers, and other incoming payments.
• Investigate and resolve unidentified or misapplied cash transactions.
• Assist with the reconciliation of bank deposits to customer accounts and general ledger balances.
• Support the timely recording and application of cash receipts across multiple payment channels.
• Collaborate with Treasury and business stakeholders to resolve banking and settlement-related discrepancies.
• Provide backup support for selected cash management and banking activities as required.

Analysis & Problem Resolution

• Perform account analysis and reconciliations to identify trends, variances, and outstanding issues.
• Research and resolve complex account discrepancies through collaboration with internal departments and external partners.
• Prepare and post journal entries related to customer adjustments, rate changes, and account corrections.
• Support month-end activities through balance sheet reconciliations and reporting.

Business Partnership & Customer Experience

• Build positive working relationships with customers and business partners to support successful collections outcomes.
• Serve as a trusted point of contact for customer inquiries related to invoices, payments, and account balances.
• Communicate professionally and proactively with stakeholders to resolve issues and maintain strong partnerships.

Process Improvement & Reporting

• Identify opportunities to improve workflows, controls, reporting, and overall AR efficiency.
• Develop and maintain dashboards, tracking tools, and performance metrics to support decision-making.
• Contribute to automation initiatives and continuous improvement projects within Finance.
• Recommend solutions that improve customer experience while reducing collection risk.

Team Support

• Collaborate with Finance team members to meet departmental goals and service standards.
• Support cross-functional initiatives and provide backup support as required.
• Participate in special projects and other duties as assigned.

Technical & Analytical Skills

• Strong understanding of accounts receivable, collections, reconciliations, and accounting principles.
• Advanced Excel skills, including Pivot Tables, XLOOKUPs, formulas, data analysis, and reporting.
• Experience using ERP systems; Microsoft Dynamics 365 experience is considered an asset.
• Strong analytical and problem-solving capabilities with exceptional attention to detail.
• Ability to interpret financial data and make sound business recommendations.

Professional Skills

• Excellent communication and relationship-building skills.
• Ability to manage multiple priorities and consistently meet deadlines.
• Strong organizational and time-management skills.
• Comfortable working independently while collaborating effectively within a team.
• Continuous improvement mindset with a willingness to challenge existing processes and identify efficiencies.
• High level of integrity, professionalism, and confidentiality.

Qualifications

• Post-secondary education in Accounting, Finance, Business, or related discipline.
• 2-5 years of experience in Accounts Receivable, Credit & Collections, or a related accounting function.
• Experience performing account reconciliations and financial analysis.
• Proven experience identifying and implementing process improvements.
• Knowledge of wagering, gaming, simulcast operations, or related financial settlement environments is considered an asset.

Reason for Vacancy: Replacement

Salary range: The target hiring salary range for this position is $60,800 - $65,600. This range is not a guarantee of compensation. Final placement within the range depends on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

We use AI-powered resume screening software to help identify qualified candidates based on the criteria in this job posting. All applications prioritized by the system are subsequently reviewed by our hiring team to ensure a fair and human-centered selection process

Diversity, Equity, Inclusion and Belonging

Be Yourself.

We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.