JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Accounts Receivable Analyst - Property & Asset Management
About the Opportunity
Join JLL Norwich's dynamic Property & Asset Management team as a Collections Analyst in our prime city centre location. Be part of an inclusive, diverse
workplace that prioritizes sustainability and employee wellbeing, complete with flexible workspaces, excellent transport links, and comprehensive facilities
including free parking, wellness areas, and family-friendly amenities.
What You'll Do
As a Collections Analyst, you'll be instrumental in driving our Accounts Receivable function toward market-leading performance:
Core Responsibilities:
Collections Management: Proactively collect outstanding charges from occupiers using professional telephone techniques and relationship-building
skills
Stakeholder Relations: Own occupier relationships from a collections perspective and maintain strong client partnerships across designated
portfolios
Performance Monitoring: Track payment activities, prioritize collections from challenging accounts, and implement strategic recovery plans
Reporting & Analysis: Generate accurate arrears reports, provide management information, and deliver insightful commentary to internal and
external stakeholders
Cash Management: Collaborate with treasury and AR teams to achieve KPI targets while minimizing unallocated cash through systematic
reconciliation
Process Improvement: Support change initiatives and performance enhancement projects to elevate client and occupier experience
Specialized Functions:
Lead collection strategy meetings with clients and internal teams
Coordinate with enforcement agents and legal counsel when required
Conduct complex account reconciliations to ensure accuracy
Maintain ISAE audited processes and best practice compliance
What We're Looking For
Essential Requirements:
GCSE level education (including Mathematics and English) or equivalent
Basic accounting knowledge and understanding of financial principles
Strong Excel proficiency (pivot tables, VLOOKUP functions preferred)
Excellent communication and interpersonal skills
Ability to work independently under pressure while meeting deadlines
Strong organizational skills with attention to detail
Preferred Qualifications:
Experience with property service charges
Previous collections or accounts receivable experience
Understanding of commercial property management
Why Choose JLL Norwich?
Prime Location: Modern, sustainable office space in Norwich city centre
Inclusive Environment: Diverse workplace with religious spaces, gender-neutral facilities, and parent-friendly areas
Career Development: Structured learning programs and professional growth opportunities
Work-Life Balance: Flexible workspace options and comprehensive employee benefits
Community Impact: Join a team recognized as a "Centre of Excellence" in Financial Management
Ready to make your mark in commercial real estate? Apply now to become part of JLL's award-winning team!
JLL is committed to creating an inclusive workplace where everyone can thrive, regardless of background, identity, or experience
Location:
On-site –Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Skills Required
- GCSE level education (including Mathematics and English) or equivalent
- Basic accounting knowledge and understanding of financial principles
- Strong Excel proficiency
- Experience with pivot tables and VLOOKUP
- Excellent communication and interpersonal skills
- Ability to work independently under pressure and meet deadlines
- Strong organizational skills with attention to detail
- Experience with property service charges
- Previous collections or accounts receivable experience
- Understanding of commercial property management
JLL Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
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Retirement Support — Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
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Leave & Time Off Breadth — Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.
JLL Insights
What We Do
We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.
