Accounts Receivable Administrator – Europe & North America

Accounts Receivable Administrator – Europe & North America

Essity is a global, leading hygiene and health company. Every day, our products, solutions and services are used by a billion people around the world. Our purpose is to break barriers to well-being for the benefit of consumers, patients, caregivers, customers and society. Sales are conducted in approximately 150 countries under the leading global brands TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa. In 2024, Essity had net sales of approximately SEK 146bn (EUR 13bn) and employed 36,000 people. The company’s headquarters is located in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. More information at essity.com.

It’s an exciting time to be part of our collaborative inclusive team. Come and join our Accounts Receivable team on our journey to improve the well-being of millions. Together we can make a difference! 

About the role:

As an Accounts Receivable Administrator, you will play a key role in ensuring the smooth and efficient management of our Accounts Receivable activities across Europe and North America. You will be responsible for monitoring customer accounts, facilitating timely collections, resolving payment-related queries, and maintaining accurate financial records. Working closely with customers and internal stakeholders, you will help drive healthy cash flow, deliver excellent service, and contribute to continuous process improvement.

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

What you will do:

• Manage the end-to-end Accounts Receivable process, ensuring accurate and timely invoicing and payment collection.

• Monitor customer accounts, identify overdue balances, and proactively follow up to facilitate timely payments.

• Reconcile customer accounts, investigate discrepancies, and resolve payment disputes in collaboration with internal and external stakeholders.

• Process and verify incoming payments, bank deposits, and other AR transactions while maintaining accurate financial records.

• Serve as the primary point of contact for customer and internal inquiries related to payments, invoices, and account balances.

• Prepare and analyze AR reports, aging statements, and payment trends to support business decision-making and cash flow management.

• Ensure compliance with accounting standards, internal controls, Service Level Agreements, and Essity policies while supporting audit activities.

• Continuously identify process improvement opportunities and contribute to efficient, high-quality service delivery within a collaborative matrix organization.

Who you are:

• Bachelor’s degree in Finance, Accounting, or Business Management.

• Previous experience in an Accounts Receivable role and working with SAP.

• Strong communication skills, a customer-centric mindset, analytical thinking, and the ability to prioritize effectively.

• Availability to work the following schedules: 10:00–19:00 (standard schedule) and 12:00–21:00 (once or twice per week).

• Additional language skills such as Dutch or French are considered an advantage.

• Fluent in English - All Applicants are requested to deliver their CV in English language.

What we can offer you:

Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment. As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.

Innovate for Good | Excel Together | Be You with Us

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