The Role
Manage US and UK customer billing, accounts receivable, collections, payments, credits, refunds, reconciliations, and month-end close activities. Maintain customer account records, billing requirements, tax documentation, and accounting controls. Partner with Sales, Operations, Services, and Accounting to resolve discrepancies, support revenue accounting and audits, assess bad debt reserves, and improve billing and collections processes.
Summary Generated by Built In
InvestorFlow is the only company of its kind to deliver industry specialized CRM, built on Salesforce, and digital portals to help alternative asset firms find opportunities, create and manage relationships, and turn relationship insights into action with increased productivity and transparency.
InvestorFlow is seeking an Accounts Receivable Accountant to manage customer billing for its US and UK businesses, assigned accounts receivable and collections, and monthly accounting close activities. The role works with Sales, Business Operations, Services and the accounting team to maintain accurate customer balances and support cash planning.
You Will:
- Manage US and UK customer billing, partnering with Sales, Business Operations and Services to ensure accurate, timely invoices aligned with contracts, renewals and amendments, and resolve inquiries.
- Create and maintain customer accounts, billing contacts, payment terms, purchase-order and portal requirements, and tax documentation; apply applicable sales tax and VAT requirements.
- Manage assigned receivables, collections, payments, credits and refunds; resolve discrepancies and report collection risks and expected cash receipts. Identify potentially uncollectible balances, prepare bad debt and reserve analyses, and recommend write-offs and reserve adjustments.
- Complete assigned close activities and reconciliations, and provide documentation for revenue accounting, tax reporting and audits.
- Maintain accounting records, procedures and controls; communicate outstanding issues and help improve billing, collections and accounting processes.
You Have:
- At least 3 – 5 years of experience in billing, accounts receivable and general accounting.
- Bachelor’s degree in accounting, finance or a related field, or equivalent experience.
- Proficiency with NetSuite, Salesforce CRM, Upflow dunning and collections, and Avalara sales tax, or comparable systems.
- Strong attention to detail, organization, follow-through and communication skills.
- Ability to work in a fast-paced, growing SaaS and services business.
- Strong Excel skills, including pivot tables and lookup functions. Preferred Qualifications
- Experience with SaaS or recurring subscription and services billing, US and UK billing, and sales tax or VAT.
InvestorFlow is an investor and deal engagement platform that prioritizes intelligent digital experiences, productivity, and engagement. Our cloud-native platform integrates deal flow management, fundraising, reporting, and investor services. We are proud to serve over 175 clients, including 25 of the top 50 alternative asset managers, managing more than $6 trillion in assets, 750 funds, and 90,000 LPs. Headquartered in San Francisco, California, we are committed to driving innovation and inclusivity in the financial industry. To learn more about our company, please visit www.investorflow.com.
Skills Required
- 3–5 years of experience in billing, accounts receivable, and general accounting
- Bachelor’s degree in accounting, finance, or a related field, or equivalent experience
- Proficiency with NetSuite, Salesforce CRM, Upflow dunning and collections, and Avalara sales tax, or comparable systems
- Strong attention to detail, organization, follow-through, and communication skills
- Ability to work in a fast-paced, growing SaaS and services business
- Strong Excel skills, including pivot tables and lookup functions
- Experience with SaaS or recurring subscription and services billing
- Experience with US and UK billing and sales tax or VAT
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The Company
What We Do
InvestorFlow is the only company of its kind to deliver industry specialized CRM, built on Salesforce, and digital portals to help alternative asset firms find opportunities, create and manage relationships, and turn relationship insights into action with increased productivity and transparency.







