Accounts Payable Supervisor (Hybrid - Norristown, PA)

The Accounts Payable Supervisor oversees the daily operations of the accounts payable function within a large, high-volume organization. This role ensures the accurate, timely, and compliance processing of vendor payments, employee expense reports, customer refunds and corporate card transactions while maintaining strong internal controls and positive supplier relationships. The supervisor leads and develops the AP team, supports financial reporting and audits, and drives process efficiency through effective use of system data analysis, and best practices.

Responsibilities

• Supervise daily accounts payable operations, including invoice processing, expense reports, customer refunds, and the customer service call center
• Manage employees working remotely
• Train, mentor, and evaluate AP team members; provide guidance on policies and procedures
• Coordinate and expedite the processing of documents submitted to A/P by directing daily workflow, reviewing volumes, processing scheduled reoccurring payments, evaluating problems and communicating identified problems and resolutions to Manager
• Investigate and resolve supplier payment issues, including late, missed or incorrect payments
• Identify root causes of supplier payment issues and implement corrective actions to prevent recurrence
• Oversee end-to-end expense report processing in SAP Concur, ensuring compliance with corporate travel and expense policies and timely reimbursement
• Review and approve complex or escalated expense reports and resolve discrepancies or policy exceptions
• Administer the American Express corporate card program, including card issuance, reconciliations, employee support and policy enforcement
• Prepare, analyze, maintain and distribute AP and expense-related reports using Cognos and Excel
• Utilize advanced Excel functions to analyze trends, identify issues and improve efficiency
• Maintain and enforce internal controls and SOC compliance within AP processes
• Identify opportunities for process improvement and system optimization
• Provide T&E policy and SAP Concur training to new employees
• Review and update AP policies
• Sponsor, lead, facilitate and participate in inter-department work groups and cross-functional improvement teams
• Perform special projects, audits, account reconciliations and performance evaluations

Qualifications

• Bachelor degrees in business or equivalent experience preferred
• Extensive knowledge and hands on experience with a variety of A/P processes and procedures 
• Excellent organizational, leadership, analytical, and communication skills
• Strong attention to detail and ability to meet deadlines
• Advanced knowledge of SAP Concur Expense required; experience configuring Concur policies, approval workflows, and expense types
• Extensive experience developing and maintaining Cognos reports
• Advanced Excel skills, including complex formulas and data analysis 
• Knowledge and skill to make multiple decisions regarding a variety of circumstances
• Process improvement or automation experience
• 2-5 years related experience with a minimum of four (4) years of experience in a supervisory capacity required

About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.