PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.
PagerDuty is building out its global Accounting and Finance function and is looking to hire an accounts payable professional for the position of AP Specialist (individual contributor). We are looking for someone who will support the finance department by scaling our company’s global accounts payable function.
The Accounts Payable Specialist will be responsible for increasing efficiency and accuracy in our accounts payable process by using our current processes and ensuring standard methodologies as we implement new systems and tools, as well as looking at current processes and identifying improvements.
Key Responsibilities:
- Independently, accurately process between 300-400 invoices each month;
- Facilitate payments and control expenses by processing invoices in Coupa, our tool for facilitating the P2P process as well as supplier management from onboarding to networking;
- Ensure timely and accurate payment batch preparation by meticulously compiling and reviewing invoices;
- Own the organization and maintenance of the AP and Expense inboxes to ensure inquiries are answered and processed expeditiously within established SLAs;
- Act as a liaison between internal business users and vendors to successfully facilitate correct and timely payments and independently resolve invoice issues and disputes expeditiously within established SLAs;
- Answer inquiries in an efficient and courteous manner, expeditiously within established SLAs, not only looking to resolve the matter at hand but also proactively looking ahead;
- Maintain complete and accurate accounts payable reports and files;
- Provide insights into trends and identify opportunities for process improvements;
- Reconcile and analyze accounts, as required to ensure accuracy of records, payments, and liabilities;
- Assist with monthly cash forecasting processes to inform decisions of other functions around money movements and contracting;
- Review and process expense reports monthly;
- Independently complete AP metrics reporting to provide key areas where the business needs to look deeper into its process;
- Support audits by providing necessary documentation;
- Assist with vendor statement reconciliations;
- Assist in creating training materials to enhance user understanding of PTP processes and tools;
- Perform other duties as assigned
Minimum Qualifications
- Bachelor's degree in Business Administration or similar program, or equivalent experience
- 3+ years’ experience successfully owning the end-to-end completion of full cycle accounts payable and expense reports, including invoice entry
- 2+ year of experience with accounts payable systems, ideally Coupa and NetSuite
- Working knowledge of systems, Full Cycle Accounts Payable and Generally Accepted Accounting Principles
- Proficient with Excel, Word and PowerPoint
Preferred Qualifications
- Experience in the tech or comparable industry with the ability to operate in a fast-paced environment
- Experience with Google Suite products
- Experience with the Coupa P2P system
- Experience or knowledge of Tax reporting
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Where we work
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible environment. We also provide ample opportunities for connection, like team offsites and volunteering events.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
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What We Do
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes at careers.pagerduty.com and @pagerduty on Instagram.
Why Work With Us
PagerDuty offers a hybrid, flexible environment where ambition thrives. We champion innovation, learning, and growth through our core values: Champion the Customer, Take the Lead, Run Together, Ack & Own, and Bring Your Self. Join us!
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a hybrid, flexible workplace, while also providing ample opportunities for connection in-person and virtually with your colleagues.
