We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win. Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.
Job Description
We are seeking a detail-oriented Accounts Payable with German professional to support end-to-end invoice processing and support to vendor management activities. The role involves invoice processing, invoice discrepancy resolution, travel and expense processing, supplier and employee communication, vendor master data support, and reconciliation activities to ensure timely and accurate financial operations.
Key Responsibilities:
- Process and validate vendor invoices in accordance with company policies and procedures
- Investigate and resolve invoice discrepancies related to Purchase Orders (PO), Goods Receipt Notes (GRN), and unit pricing
- Coordinate with suppliers to resolve invoice and payment-related queries
- Download and process invoices received through supplier portals
- Perform Travel & Expense (T&E) claim processing and ensure compliance with organizational guidelines
- Provide timely support to employees regarding T&E-related queries and issue resolution
- Manage and respond to internal and external communications received through the CMB/shared mailbox
- Support Vendor Master Data Management (MDM) activities, including vendor creation, modification, and maintenance requests
- Conduct supplier calls for issue resolution and verification of vendor master data details
- Perform vendor statement reconciliations and identify outstanding items for resolution
- Collaborate with procurement, finance, and business stakeholders to ensure smooth invoice processing and payment cycles
- Maintain process documentation and adhere to SLA and compliance requirements
Qualifications
- Bachelor’s degree in Commerce, Finance, Accounting or related field
- Proficiency in German at a B2 level and English at a B1 level or higher.
- 1–3+ years of experience in Accounts Payable or Finance & Accounting operations
- Experience working with ERP systems and shared service environments
Additional Information
Required Skills:
- Accounts Payable (AP)
- ERP Systems (Oracle preferred)
- Strong Analytical and Problem-Solving Skills
- Excellent Communication Skills in English and German (both Verbal and Written)
- MS Excel Proficiency
Skills Required
- Bachelor's degree in Commerce, Finance, Accounting or related field
- Proficiency in German (B2) and English (B1+)
- 1-3+ years of experience in Accounts Payable or Finance & Accounting operations
- Experience working with ERP systems and shared service environments
- Accounts Payable (AP) domain knowledge
- MS Excel proficiency
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills in English and German
- Experience with Oracle ERP
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman







