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Ensure adherence to Company Policies and Procedures
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Receive invoices in AP workflow, perform necessary validations and execute transactions with timeliness
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Support day to day operations related to Banking activities
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Create and act on daily/ weekly/ monthly accounts payable reports
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Ensure company policies, processes and procedures are clearly defined, updated and documented
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Support escalated issues through resolution
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Provide excellent customer service to stakeholders
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Ensure that the assigned targets in accordance with the SLA and Internal standards are met
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Perform other duties as required to support accounting department
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Continuing to improve the payment process
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Knowledge and expertise in the insurance industry
- Good communication both written and verbal
- Good knowledge of collections strategy and client management experience during call
- Knowledge of multiple ERP systems will be an added advantage.
- Good decision-making skill.
- Committed to achieving specific objectives and takes ownership for accomplishing them.
- Effectively balances quality, customer service and productivity standards
- Ability to prioritize & multi-task
- Exhibits meticulous attention to detail
- Graduate in accounts. B. Com Hons is preferred
- Minimum 2 years to 4 years of experience in an international OTC and R2R process from Retail industry
- System understanding of IBM I (iSeries)], Worldpay, Blackline, Bottomline and HSBC Banking platform will be and added advantage
Skills Required
- Graduate in accounts
- B. Com Hons
- Minimum 2 to 4 years experience in international OTC and R2R process from Retail industry
- Knowledge and expertise in the insurance industry
- System understanding of IBM i (iSeries), Worldpay, BlackLine, Bottomline, HSBC Banking platform
- Knowledge of multiple ERP systems
- Good written and verbal communication
- Good knowledge of collections strategy and client management experience during calls
- Good decision-making skills
- Commitment to achieving objectives and ownership
- Ability to prioritize and multi-task
- Meticulous attention to detail
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.








