Accounts Executive -Middle Office Support

Reposted 3 Days Ago
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Ahmedabad, Gujarat, IND
In-Office
Entry level
Information Technology • Software
The Role
Provide administrative support to Account Managers in financial clearing and discount management services, ensuring timely reporting and customer satisfaction.
Summary Generated by Built In

Company Profile

Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 300+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers.

Role Purpose & Context

Support the Middle Office Operational process by providing admin support to the Account Managers for Financial Clearing and Discount management services to Nextgen customers.

Responsibilities

System & Date Support

  • Preparing Monthly Cycle Calender.
  • Downloading Barclays Statement and sending it to publicpmn.
  • Prearing relevant reports and providing same to the customers as per calender deadline.
  • Manual Debt Chase to top partners as per customer’s requirement.
  • Amendments in Indicative reports as per customer’s instruction.
  • Preparing Summary Report for Fund Transfer and Unused Fund.
  • Daily check on Allocation queue and Issue Logs.
  • Answering Client’s, Account Manager’s and Partner query received on [email protected]
  • Follow-up on pending invoices, IOT documents and Remittance details.
  • Work closely with the Account managers and Back office ensuring high level of customer satisfaction at all times.
  • Account Managers’s day to day point of contact for all operational matters related to Client query.

Requirements
  • 0 to 2 years prior work experience and ideally gained in finance or administration
  • Analytical and numerate
  • High level of attention to detail
  • Well organised and ability to multitask.
  • Service-oriented can do attitude
  • A team player but able to work independently.
  • Ability to work under pressure
  • MS office
  • Accounting knowledge is desirable.
  • A University degree is desirable
  • English oral and written, additional language is desirable.

Benefits
  • Health Insurance
  • Provident Fund, Gratuity
  • 5 days working (Monday-Friday)
  • Employee Engagement activities in a Quarter

Skills Required

  • 0 to 2 years prior work experience in finance or administration
  • Analytical and numerate skills
  • High level of attention to detail
  • Ability to multitask
  • Service-oriented attitude
  • Ability to work under pressure
  • MS Office knowledge
  • Accounting knowledge
  • A University degree
  • English oral and written skills
  • Additional language skills
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The Company
HQ: London
312 Employees
Year Founded: 2007

What We Do

Founded in 2007, Nextgen Clearing have established themselves as the only independent clearing experts. Their award-winning solutions and services, accessible through a flexible online platform, serve over 160 operators worldwide.  With a global presence across 20 locations and employing over 300 talented professionals, Nextgen is a trusted partner for its innovative first to market solutions, that maximise roaming profit and facilitate seamless transitions to 5G and beyond.   Nextgen continues to lead the industry, setting new standards for efficiency, reliability, and customer satisfaction in global roaming services.  Nextgen’s product portfolio includes Financial Clearing, Debt Collection, Data Clearing, BCE, Discount Management, Traffic Identification and Monetisation, Simulation and Budget, and Data Visualisation tools. 

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