Accounting Specialist

Centre Technologies is a multi-million-dollar leading Managed Services Provider, Cloud Delivery, and Cyber Security Company that provides secure by default solutions for our customers in the Houston, Austin, San Antonio, Dallas, and surrounding areas. We employ IT experts who are able to identify, assess, design, deploy, and support any IT solution from the classic to the cutting-edge.

Centre Technologies is based in Texas and stands apart from its competitors with its methodologies, employees, and approach to IT solutions. The embodiment of this is our C-Stack™ methodology for creating a technology blueprint tailored to our customers that’s fully optimized for speed, security, efficiency, scalability, and manageability. We deliver IT solutions that look at a company’s big picture – not just provide product fulfillment. We tailor our Enterprise Consulting solutions to meet unique needs.

Position Summary

The Accounts Receivable Specialist is responsible for supporting end-to-end accounts receivable functions, including billing, cash application, customer collections, and inquiry resolution. This role ensures timely and accurate invoice processing, efficient cash posting, and proactive follow-up on outstanding balances while delivering excellent customer service.

Essential Duties and Responsibilities

Billing & Invoicing

· Prepare and issue customer invoices for agreements, time-based services, and project-related work across all business units

· Review billing data for accuracy and alignment with contractual terms

· Resolve billing discrepancies in collaboration with internal teams

Cash Application

· Process cash receipt entries, including ACH, wire, check, and credit card payments

· Ensure timely and accurate application of payments to customer accounts

· Research and resolve unapplied or misapplied cash

Collections & Customer Support

· Assist with the customer collections process, including follow-up on past-due balances

· Communicate with customers via email, ticketing systems, and phone to resolve payment issues

· Maintain detailed notes and documentation of collection activities

Customer Inquiry Management

· Respond to and process customer requests related to billing, payments, and account status

· Provide timely and professional support to both internal and external stakeholders

Account Maintenance & Team Support

· Support the Accounting team with AR-related tasks as needed

· Maintain accurate customer account records and documentation

· Assist with account reconciliations and issue resolution

Additional Responsibilities

· Perform other duties as assigned by management

· Contribute to process improvements and efficiency initiatives within AR

Competencies

· Strong attention to detail and accuracy

· Effective written and verbal communication skills

· Customer-focused with strong problem-solving ability

· Ability to manage multiple priorities in a fast-paced environment

· Proficiency in Microsoft Excel and ERP/accounting systems

Education/Experience/Certifications

· 2–4+ years of experience in Accounts Receivable, billing, or collections

· Basic understanding of accounting principles and AR processes

· Experience working with ticketing systems and customer communication tools preferred

Work Environment and Physical Demands

· Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

· Occasional lifting (up to 10 pounds and occasionally lift and/or move up to 50 pounds) may be required.

· Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.

· The noise level in the work environment is moderate.

· Frequent local travel is required.