Location: Logan UT
Wage: $19.40 per hour
Shift: 8am-5pm MT
We are looking for talented and self motivated individuals to join the Accounting Revenue Team as Resolutions Specialist!
Specialists focus on resolving client concerns and are dedicated to providing excellent customer satisfaction. If you are looking for an opportunity to learn with a growing company and advance your career in accounting, please apply!
Responsibilities
- Professional internal and client correspondence
- Property and management maintenance for accounting
- Verify and send ACHs
- Handle a variety of situations including ones we haven't seen before with credits and charges
- Special accounting requests and projects as needed
- Maintain a CX score of 90% or higher
Job Requirements
- Proven track record of great customer service
- Accountable and attentive to staying on top of work
- Exceptional attention to detail
- 1 year of client relations experience required
- Knowledge of Microsoft Excel
- Escalation resolution experience preferred
- Knowledge of Microsoft suite of products helpful but not required
- Project management experience helpful but not required
High School Diploma or GED
Skills Required
- One year of client relations experience
- Proven track record of excellent customer service
- Accountability and strong work organization
- Exceptional attention to detail
- Knowledge of Microsoft Excel
- High school diploma or GED
- Escalation resolution experience
- Knowledge of Microsoft suite of products
- Project management experience
Conservice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conservice and has not been reviewed or approved by Conservice.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, and vision with premiums that decrease over the first four years, which differentiates the offering. This structure can enhance perceived value for employees seeking stable healthcare benefits.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off begins on day one for eligible employees, including part-time, and dedicated volunteer time is provided. Immediate access and additional volunteer PTO broaden usable time off.
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Flexible Benefits — Flexible Benefits: Flexible schedules, remote/hybrid options in some teams, and internal training/career development are emphasized. These features add non-cash value that can offset merely average cash compensation for some roles.
Conservice Insights
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
