National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/)
National Interstate is looking for an Accounting Representative I to join their team. This individual will work a hybrid schedule out of the Richfield, Ohio office.
National Interstate’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.
Essential Job Functions and Responsibilities
- Performs a variety of routine and non-routine clerical/accounting functions, in accordance with procedures.
- Provides billing information, account reconciliation, and billing problem resolution to internal and external customers involving multiple lines of insurance.
- Utilizes working knowledge of multiple billing and/or policy applications and processing procedures to effectively service customer inquiries of a complex nature.
- Requires inbound and outbound phone support. May follow-up on complex delinquent accounts including communication with collection agencies and other entities.
- Reconcile payments/receipts with account information.
- Fosters and builds relationships with other departments and/or outside agencies to resolve problems, using both written and/or verbal communication.
- Prepares account analysis, reviewing the entire relationship across one or more billing systems.
- May gather data to compile reports and/or create ad hoc reports.
- Complies with appropriate regulations and/or company policies and guidelines.
- Performs other duties as assigned.
Job Requirements
Education: High School Diploma or equivalent. Associate degree or equivalent experience preferred.
Scope of Job/Qualifications: Possesses organizational abilities to manage multiple tasks efficiently. Developing knowledge of relevant state and federal regulations and company policies/guidelines related to insurance accounting. Demonstrates attention to detail, organizational skills, and problem-solving abilities. Developing interpersonal and communication skills. Ability to handle confidential information with discretion.
Company:
NIIC National Interstate Insurance CompanyBenefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.
Skills Required
- High school diploma or equivalent
- Associate degree or equivalent experience
- Ability to manage multiple tasks efficiently
- Attention to detail
- Organizational skills
- Problem-solving abilities
- Interpersonal and communication skills
- Ability to handle confidential information with discretion
Great American Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great American Insurance Group and has not been reviewed or approved by Great American Insurance Group.
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Leave & Time Off Breadth — PTO, paid holidays, and paid parental leave are positioned as generous from the first year. These time‑off provisions are seen as core strengths of the total package.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options supported by HSA and FSA programs. Wellness resources such as EAP access, fitness facilities or reimbursements, and instructor‑led classes broaden the offering.
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Retirement Support — Immediate 401(k) eligibility with a competitive company match and potential discretionary retirement contributions support long‑term savings. An employee stock purchase option and various discounts further reinforce financial benefits.
Great American Insurance Group Insights
What We Do
Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking. Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+" (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
