Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
Learn more about who we are and what we do: https://corporate.jd.com/
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Bill Reconciliation and Exception Handling: Review logistics costs, insurance premiums, and other bills, identify data discrepancies, and drive resolution of exceptions to ensure timely collection of receivables, reduce bad debt risk, and improve settlement efficiency and customer satisfaction.
Process Optimization and System Improvement: Analyze pain points in the settlement process, propose system function optimization requirements and drive their implementation, design automation tools to reduce manual intervention, enhance settlement efficiency and accuracy, and support business scalability.
Risk Control and Compliance Management: Monitor contract terms, settlement documents, and fund flows, identify compliance risks, and develop preventive measures to ensure compliance with financial policies and regulatory requirements, safeguarding company funds and maintaining a compliant corporate image.
Cross-Department Collaboration and Support: Coordinate with business and technical departments to allocate resources, resolve bottlenecks in the settlement process, provide financial training and data support, promote policy implementation, and improve cross-team collaboration efficiency and business health.
Data Analysis and Decision Support: Regularly produce settlement analysis reports, use data modeling to identify operational risks and optimization opportunities, provide decision-making support to management, and assist in business strategy adjustments and goal achievement.
Accounts Receivable Management and Bad Debt Monitoring: Track accounts receivable aging and payment progress, develop and implement collection strategies, conduct statistical analysis of bad debt causes, and propose process improvement suggestions to ensure efficient cash flow and financial stability.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
Skills Required
- Accounts receivable management and collections experience
- Bill reconciliation and exception handling experience
- Process optimization and system improvement experience, including designing automation tools
- Risk control and compliance management experience
- Cross-department collaboration and stakeholder coordination experience
- Data analysis, reporting, and data modeling experience to support decision-making
- Experience monitoring receivable aging and performing bad debt analysis
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
