Accounting Operations Specialist

Job Title: Accounting Operations Specialist

Location: São Paulo - Hybrid

Contract: Full Time, Permanent

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity investors.

About the Role

As a Accounting Operations Specialist – Flooring, you will deliver Remote Accounting Services to RFMS and RollMaster customers through our Virtual Accounting Services (VAS) program.

This role sits within the Professional Services team and involves performing recurring accounting operations directly within customer RFMS/RollMaster environments. You will ensure accurate financial records, complete reconciliations, execute journal entries, and provide reliable financial statements to help flooring businesses manage their operations with confidence.

You will act as a trusted accounting partner to customers by connecting to their systems, performing structured month-end activities, and maintaining financial data integrity within RFMS/RollMaster platforms.

Key Responsibilities

• Connect securely to customer RFMS/RollMaster databases to perform accounting services
• Complete recurring bank and credit card reconciliations
• Perform month-end journal entries and system balancing
• Reconcile key control accounts including checking accounts, accounts receivable, accounts payable, customer deposits, inventory, sales, and cost of goods sold
• Process recurring and miscellaneous journal entries
• Perform WIP labor accruals where applicable
• Reconcile claims according to the service package level
• Generate and validate financial statements including Profit & Loss and Balance Sheet reports
• Support 1099 preparation for RFMS customers at year-end
• Ensure financial statements follow GAAP principles and RFMS/RollMaster best practices
• Identify discrepancies and resolve accounting imbalances proactively
• Participate in onboarding calls to assess client accounting needs and define service scope
• Deliver financial statements within agreed monthly timelines
• Communicate with customers regarding documentation, reconciliation items, and financial data accuracy
• Build long-term client relationships through consistent and reliable service delivery
• Follow standardized VAS processes and monthly close procedures

Required Experience & Qualifications

• 3–6 years of accounting experience such as bookkeeping, financial operations, or month-end close
• Strong knowledge of bank reconciliations, journal entries, accrual accounting, and general ledger balancing
• Experience preparing financial statements
• Experience working with ERP systems
• Strong attention to detail and ability to identify and correct accounting imbalances
• Proficiency in Microsoft Excel
• Strong written and verbal communication skills in English
• Ability to manage recurring monthly deadlines across multiple clients
• Experience in construction, retail, or project-based accounting environments is a plus
• Familiarity with RFMS or RollMaster systems is a plus
• Experience supporting outsourced or managed accounting services is a plus
• Exposure to GAAP-compliant reporting in multi-entity environments is a plus

• National Medical Health Plan   
• National Dental Assistance    
• Maternity & Paternity extension leave;     
• Life Insurance;     
• Meal/ Restaurant allowance (Alelo Tudo);     
• Home office allowance (if applicable);     
• Education Platforms and training funding;     
• Gympass, Zenklub (Health app) and Guapeco (Pet Plan);     
• Annual Profit Sharing Program;     
• Education allowance;     
• DayOff as a birthday gift;     
• Agreement with pharmacies, restaurants and theaters.   

Working at Cyncly

At Cyncly, we are a global team that collaborates with humility and respect. With more than 2,300 employees worldwide, we value diverse perspectives and believe they make us stronger together.

You can expect a supportive and inclusive environment where people are encouraged to do their best work, grow their careers, and contribute meaningfully. We believe in flexibility, autonomy, and continuous development, and in building teams that deliver excellence while supporting one another.

Diversity of experience, background, and thought combined with passion is key to innovation, and we encourage applicants from all backgrounds to apply.

That’s who we are: a team that works together to deliver results and lead the industry with a bold, customer-focused approach. Come join us.