This role is responsible primarily for making sure the carrier invoices that are being factored are getting paid to the correct factoring company.
Please note that this is an on-site postiion. The hourly rate is $17/hr.
Duties and responsibilities:
- Answers all carrier inquiries.
- Resolves carrier billing disputes via phone and email correspondence.
- Maintains positive carrier relationships through constant communication and timely responses.
- Creates and/or maintains files, documentation and procedures thoroughly and accurately, in accordance with company policy and accepted accounting practices.
- Assists with special projects as necessary
- Research and process claims including communication to all involved parties
- Determines root cause issues that cause carrier billing errors
- Other duties may be assigned as needed
Qualifications:
- Attention to detail is critical in this role and errors must be minimal and inconsequential.
- Must have excellent written and verbal communication skills.
- Must have excellent mathematical skills.
Skills Required
- Attention to detail with minimal errors
- Excellent written and verbal communication skills
- Excellent mathematical skills
What We Do
BlueGrace® helps businesses better understand and optimize their transportation programs by combining smarter analytics with advanced technology, committed service and innovative freight programs. Our typical clients operate growing businesses with transportation functions that have exceeded internal capacity, access to technology, resources and experience to effectively manage day-to-day transportation function on their own. Additionally, we assist clients looking to minimize transportation related costs as a way to increase their market competitiveness. Founded in 2009, BlueGrace Logistics is one of the largest third-party logistics (3PL) providers in the United States. With over 500 employees and working with over 10,000 customers to provide successful shipping solutions, the company has achieved explosive growth in its 10-year operating history. Backed by a $255 million investment by private equity firm Warburg Pincus, the company operates 12 locations nationwide, and its headquarters are in the sunny Tampa Bay area of Florida. For more information visit www.mybluegrace.com.
Why Work With Us
At BlueGrace, we invest in your potential from day one through world-class training and hands-on learning. Recognized for our award-winning culture, we empower you to take ownership of your career, embrace challenges, and grow in an environment built for collaboration and success.
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