As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers.
Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better.
The Role:
What you will own:
- Own the month-, quarter-, and year-end close process across all entities, driving a predictable calendar and timely, accurate and complete results
- Review and approve journal entries, account reconciliations, accruals, and consolidation adjustments
- Prepare and review consolidated financial statements, including intercompany eliminations and foreign currency translation
- Ensure compliance with US GAAP and support local statutory reporting requirements
- Partner with FP&A on forecast inputs, variance analysis, and balance sheet and cash flow support
- Serve as a primary contact for external auditors, managing PBC lists
- Apply and document accounting policies, including revenue recognition (ASC 606), leases, stock-based compensation, business combinations (ASC 8050 and intercompany arrangements)
- Research and resolve complex accounting questions, and escalate significant judgments to the VP of Finance
- Coordinate with Tax and external advisors on income tax, VAT/GST, transfer pricing, and payroll-related accounting
- Perform a deep review of current accounting processes end to end (e.g., close, reconciliations, intercompany, accruals, AP/AR support, reporting), documenting how work gets done today, where time is spent, and where errors and bottlenecks arise
- Identify and prioritize opportunities to simplify, standardize, automate, or hand off to AI agents, balancing impact, risk, effort, and control implications
- Define the future-state operating model: which tasks agents perform, which remain with humans, and where human review and judgment are required
- Partner with Finance leadership, IT, and technology vendors to pilot, validate, and scale agent-enabled workflows, including defining requirements, test cases, and success metrics
- Monitor the quality and performance of agent-supported processes, and refine them over time
- Build the roadmap and business case for process changes, and communicate progress to stakeholders
Finance Transformation and AI Enablement
What we are looking for:
- Bachelors degree in accounting, CPA a plus
- 5+ years of progressive accounting and finance experience, high-growth or PE/VC-back experience a plus
- Experience implementing AI, RPA, or workflow automation in a finance function
- Excellent communication skills, both written and verbal
- Excellent understanding of internal controls and ability to build internal processes that promote accurate financial reporting at scale; willingness to challenge how things have been done
- Highly organized and strong attention to detail with the ability to see the big picture
- Ability to partner with cross-functional teams to drive enterprise growth
- Excellent problem solving, critical thinking, and analytical skills, both financial analysis and data set analysis
- Comfort working across time zones, with flexibility for overlap with Ireland and India
- Sound judgment, ownership mindset, and ability to manage competing deadlines
Why you should join us:
Looking for a place where your ideas matter, your growth is accelerated, and your work creates real impact? Welcome to Cyara.
We're building the assurance layer that gives enterprises the confidence to deploy agentic AI at scale with a global team that values curiosity, collaboration, and continuous learning. Whether you're launching new ideas, solving complex problems, or learning from talented colleagues across the world, you'll be surrounded by people who challenge and support you to do your best work.
At Cyara, inclusivity isn't a buzzword, it's part of who we are. We foster a culture where everyone feels seen, heard, and empowered to contribute. Pair that with competitive pay, comprehensive benefits, flexible work options, recognition programs, and a strong focus on employee well-being, and you've got a workplace designed for both success and fulfilment.
Big opportunities. Real impact. Amazing people. That's the Cyara experience.
Cyara’s Diversity, Equity, Inclusive and Belonging Statement:
At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.
Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone, we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.
Agencies: Thanks, but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place, and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.
Skills Required
- Bachelor's degree in accounting
- CPA certification
- 5+ years of progressive accounting and finance experience
- Experience implementing AI, RPA, or workflow automation in a finance function
- Excellent written and verbal communication skills
- Strong understanding of internal controls and ability to build accurate financial reporting processes
- Strong organization and attention to detail
- Ability to partner with cross-functional teams
- Strong problem-solving, critical-thinking, financial-analysis, and data-set-analysis skills
- Comfort working across time zones with flexibility for Ireland and India overlap
- Sound judgment, ownership mindset, and ability to manage competing deadlines
- Experience in a high-growth or PE/VC-backed company
What We Do
Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands deliver better CX with less effort, cost, time, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, and production monitoring – ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Come visit us at www.cyara.com.
