The Role
Supports finance operations through resident billing, accounts receivable, collections, cash deposits, file auditing, census management, and entrance fee refunds. Processes statements, maintains resident profiles and billing data, researches census accuracy, and assists with month-end close, general ledger reporting, regulatory processes, correspondence, special projects, and budgeting. Provides customer service while handling confidential financial information.
Summary Generated by Built In
Accounting Office Coordinator (Resident Billing & Accounts Receivable)
Compensation: $22/hr - $25/hr, based on experience.
Join our team as an Accounting Office Coordinator, where you will support our finance department by handling accounts receivable, billing, resident profiles, and census management. Use your exceptional customer service skills to address residents' account inquiries and issues efficiently.
How you will make an impact
- Provide customer service to residents as the primary contact for community accounts receivable and billing.
- Handle day-to-day resident billing inquiries and collaborate with other departments to resolve sensitive or confidential billing issues.
- Process monthly resident statements and manage cash deposits.
- Manage accounts receivable and collection efforts
- Manage and maintain all resident files, including auditing new resident files using an audit checklist.
- Perform data entry for admission information and update resident profiles in census/billing software as needed.
- Perform data entry for entrance fee contract agreements in software
- Maintain and update the daily census and conduct research to ensure the accuracy of census data.
- Manage resident move-out and entrance fee refund administration
- Assist with regulatory and annual processes
- Support the Finance Department with month end, special projects, including generating G/L reports, analyzing G/L details, composing and sending letters to residents and assisting with the budget process.
The ideal candidate will have:
- Associate degree in Accounting, Finance, Business Administration, OR minimum 3 years of accounting, accounts receivable, billing, or bookkeeping experience.
- Strong Microsoft Excel skills.
- Strong time management and organizational skills
- Proficiency in Microsoft Office and strong computer skills
- Experience with billing software systems.
- Strong attention to detail and organizational skills.
- Excellent customer service and communication abilities.
- Ability to manage confidential financial information.
- Experience with census management software/tools is a plus
Skills Required
- Associate degree in Accounting, Finance, or Business Administration, or at least 3 years of accounting, accounts receivable, billing, or bookkeeping experience
- Strong Microsoft Excel skills
- Strong time management and organizational skills
- Proficiency in Microsoft Office and strong computer skills
- Experience with billing software systems
- Strong attention to detail
- Excellent customer service and communication abilities
- Ability to manage confidential financial information
- Experience with census management software or tools
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The Company
What We Do
The Heritage at Brentwood is a senior living community offering independent living, assisted living, memory care, and skilled nursing services, operating as a Life Plan Community.
