Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
General Purpose
Primarily Responsible for Cash application processing, Reconciliation, Reporting. Support the Global Services Management and the ops lead in implementing strategic plans and objectives for the function that will enable the overall business plan to be achieved.
Essential Functions
- Posts/apply cash payments to customer accounts.
- Process payment types – Lock box, Checks, Wire payments, Credit card.
- Resolve outstanding unallocated cash quickly and efficiently.
- Reconcile customer payments - review discrepancies from automatic reconciliation and makes manual adjustments as appropriate, partial payment reconciliation.
- Credit payment reconciliation (US & Canada).
- Reconcile customer payments - review discrepancies from bank statement and match the books.
- Deal with queries raised by internal & external customers.
- Identification of issues related to Credit card transactions and other modes of payments.
- Able to perform tasks in different ERP application.
- Reconcile the bank account to accounts receivable ledger to ensure that all payments are accounted for and properly posted.
Minimum Requirements
- Bachelors or Master’s degree in Accounting / Finance
- 4-6 years of experience in Financial Accounting
- Experience in BPO/Shared Service Preferable
- Experience in ERP Oracle mandatory, MS Excel (Should be good)
- Must have well developed interpersonal and communication Skills
Additional Essential Functions
- Able to communicate effectively at all levels, by telephone and face-to-face
- Computer skills – MS Office (Word, excel, Power Point, Outlook)
- Flexible to work in night shifts. (EST time zone 5:30 pm to 2:30 am)
- Good interpersonal skills
- Positive attitude to change and adaptable to meet new challenges
- Self-motivated – able to work with minimum supervision
- Able to work under pressure
- Demonstrated ability to identify, define and resolve problems
- Demonstrated ability to effectively use office automation/communication software and tools currently being used in the HMI office environment including related financial programs and software.
- Ability to work effectively both independently and within a team environment
- General knowledge of General ledgers and Journal entries
Key Performance Measures:
Accuracy and quality of transaction processing
- Adherence to timelines
- Internal customer satisfaction
Who We Hire?
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MillerKnoll and has not been reviewed or approved by MillerKnoll.
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Healthcare Strength — Health options include comprehensive medical, dental, and vision coverage with low deductibles, no‑cost preventive care, prescription benefits, mental health support, an Employee Assistance Program, and disability coverage. These elements collectively signal a robust healthcare offering.
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Retirement Support — The retirement program features immediate 401(k) eligibility with a core employer contribution and matching on employee contributions. Additional wealth-building options include an employee stock purchase plan and equity grants such as RSUs.
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Parental & Family Support — Family-oriented benefits include paid parental leave, adoption assistance, Milk Stork for traveling mothers, Bright Horizons childcare/eldercare support, and dedicated mother’s/retreat rooms. These resources strengthen support for caregivers and family needs.
MillerKnoll Insights
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What We Do
MillerKnoll is a global collective of design brands built on the foundation of two icons of modernism: Herman Miller and Knoll. Our portfolio also includes furniture and accessories for commercial and residential spaces from Colebrook Bosson Saunders, DatesWeiser, Design Within Reach, Edelman, Geiger, HAY, HOLLY HUNT, Knoll Textiles, Maharam, Muuto, NaughtOne, and Spinneybeck | FilzFelt. Guided by a shared purpose—design for the good of humankind—we generate insights, pioneer innovations, and champion ideas to help spaces better support how people live, work, and gather today. We reach customers across office, residential, healthcare, and education markets through a network of MillerKnoll dealers, all of whom are highly credentialed, independently owned businesses. In addition, we manage an ever-expanding global retail footprint delivering world-class brick-and-mortar and ecommerce experiences.
