Accountability Specialist
Melbourne | Permanent, Full-Time
We are looking for an organised and detail-oriented Accountability Specialist to help strengthen governance practices, accountability frameworks and policy management across Heartland Bank Australia. This is an excellent opportunity for someone who enjoys working across governance, policy and regulatory frameworks while building strong relationships with stakeholders across the business.
About the role
Reporting to the Head of Enterprise Risk, Compliance & Sustainability, you will play a key role in maintaining accountability frameworks, managing policy governance processes and supporting regulatory obligations including FAR and Regulated Person requirements. You will help ensure governance activities are well coordinated, evidence-based and aligned with Heartland's risk management framework.
What you'll be doing
Maintain accountability registers, ownership records and governance documentation.
Coordinate accountability attestations, review cycles and evidence collection.
Manage the policy suite lifecycle, including monitoring reviews, approvals and publication requirements.
Prepare reporting for risk leadership and governance forums.
Track actions, follow up with stakeholders and monitor the closure of governance activities.
Coordinate FAR administration, accountability mapping and regulated person requirements.
Support process improvements that strengthen governance practices and reporting quality.
Does this sound like you?
You have experience in governance, risk, compliance, accountability or policy administration within banking or financial services.
You are highly organised and thrive on managing multiple governance activities and deadlines simultaneously.
You have strong attention to detail and enjoy maintaining accurate records and registers.
You are confident engaging with stakeholders and following up on actions while maintaining positive relationships.
You have experience supporting FAR, APRA Fit and Proper, Responsible Manager requirements or similar regulatory frameworks.
You enjoy finding ways to simplify processes and improve governance outcomes.
A bit about us and what we do
At Heartland Bank Australia, we focus on providing Australians with specialist banking products that are the best or only of their kind. We do this digitally so our customers can spend more time on the things that matter most - instead of waiting in a queue to speak with someone at a bank.
We're well-established in Australia and have been serving Australians since 1971. We're the leading provider of reverse mortgages and of specialist livestock finance. We're part of the Heartland group of companies which has more than 145 years of experience in financial services. Heartland is listed on the New Zealand and Australian stock exchanges (NZX/ASX: HGH)
Can you see yourself here?
Our values define who we are. We're innovative and always evolving. We work together as one team and have big ambition. We offer real opportunities for learning and career development. You can also get involved in driving change through our internal groups, including our rainbow committee, Growing Families, wellbeing and sustainability groups.
Our perks include flexible working, regular team social activities and events, flu vaccinations and more.
Diversity & inclusion
At Heartland, we're proud to celebrate the many characteristics that make us different. We're committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers. We're an equal opportunity employer and we strongly encourage everyone to apply. Let us know if you need support throughout the application or interview process including a sign language interpreter or speech-to-text reporter. Feel free to share your pronouns in your application.
Keen to learn more?
To learn more about Heartland, check out our website heartlandbank.com.au or follow us on LinkedIn linkedin.com/company/heartland-bank-Australia.
Please note you must be eligible to work in Australia.
Skills Required
- Experience in governance, risk, compliance, accountability or policy administration within banking or financial services.
- Experience supporting FAR, APRA Fit and Proper, Responsible Manager requirements or similar regulatory frameworks.
- Highly organised with ability to manage multiple governance activities and deadlines.
- Strong attention to detail and ability to maintain accurate records and registers.
- Confident stakeholder engagement and follow-up to drive action closure.
- Eligible to work in Australia.
What We Do
Heartland Bank Australia is a digital financial services provider specializing in unique banking products, including reverse mortgages and specialist livestock finance. As part of the Heartland group, the company focuses on providing innovative, digital-first banking solutions to Australians, aiming to eliminate traditional banking queues and deliver an efficient, customer-centric experience.
