GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.
We are looking for our Summer 2026 Account Support Interns!Do you have a passion for helping people? Are you looking for experience working in a team environment? Do you want exposure in a company known for helping you create a meaningful career? If you answered yes to any of these questions, then this Account Support Intern role is for you! We are dedicated to finding the best and brightest students from college campuses in order to build our bench strength in the Account Support Function.
The Intern will complete the Customer Service training, specifically tailored to address End Users with their questions that originate through our communication channels. Additional time will be spent in company trainings to gain an understanding of the different business units and functions. The Intern will spend time within a team environment to get hands on experience of what working in a team is like. During the time spent in Account Support, the intern would learn ‘Office Life’ topics to help them feel confident when entering the work force. At the end of the internship, the intern will have the opportunity to present their review of a case study to Leadership which utilizes and shares their knowledge and experiences gained throughout the internship.
As an Account Support Advisor Intern, You will:
Accurately navigate Salesforce and document work appropriately.
Inbound & outbound customer service interactions with the goal of one contact resolution.
Provide good oral and written correspondence with all internal and external customers.
Consultative approach to identify appropriate solutions.
Understand and abide by account security procedures for all interactions.
Live the GreatAmerica principles
Perform miscellaneous duties as required.
Present to Account Support Leadership at end of Intern Experience
Education
Candidate must be pursuing a bachelors degree. Ideally, in a business related field.
Competencies
For all GreatAmerica team members: Honesty/Integrity, Customer Oriented, Accountability, Tenacious, Communication Skills (Oral & Written), Adaptability
For this position: Service Oriented, Ethical, Competent, Achiever, Problem Solver, Numerical, Empathetic, Team Oriented, Positive, Persuasive, Professional, Solution Driven, Motivated
At GreatAmerica, we’re looking to grow our business through our people. Are you looking to grow your career? If so, submit your application at www.greatamerica.com/careers.
Top Skills
What We Do
GreatAmerica is a $2 billion national commercial equipment finance company dedicated to helping manufacturers, vendors, and dealers be more successful and keep their customers for a lifetime.
Incorporated in 1992, GreatAmerica has a staff of over 500 employees. It is headquartered in Cedar Rapids, Iowa and has offices in Minnesota, Georgia, and Missouri. We provide financing and consulting services in all fifty states and some U.S. Territories.
