Account Supervisor

Posted Yesterday
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New York, NY, USA
In-Office
85K-110K Annually
Mid level
AdTech • Marketing Tech
The Role
The Account Supervisor manages client relationships, oversees project delivery, and drives strategic planning, fostering team collaboration and business growth.
Summary Generated by Built In

Job Description

Hello, Blue Hour. 

Blue Hour Studios is a social-led content agency that was formed in 2019 and is an affiliate of Horizon Media. Blue Hour builds community and fandom by playing at the intersection of creators, culture, content, and commerce. The company is headquartered in New York and Los Angeles. 

 
At Horizon and Blue Hour Studios, we understand the value that different perspectives can bring to our clients and culture, so we strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together.  

 

Strategic Planning & Thought Leadership 

  • Translate client goals into strategic creative solutions that grow our clients’ brands day to day.  

  • Develop a deep understanding of our clients’ business and competitive set, and consistently identify new, innovative opportunities based on marketplace trends and brand alignment.  

  • Collaborate with Director to drive and elevate the work on individual client projects or AOR engagements to exceed client expectations, and identify opportunities to expand scope, bringing these opportunities to Brand Director and/or VP.  

  • Contribute to the creation and execution of innovative strategy, creative, production, and reporting, employing best practices, historic learnings, and marketplace expertise:  

  • Become familiar with the expertise of activation teams to build an understanding of how to resource and approach new client campaigns and/or challenges  

  • Lead or support on kickoffs and briefings, allowing all teams to produce campaign components seamlessly  

  • Oversee the development and maintenance of timelines, deadlines, processes and integration points for all projects  

  • Proactively manage client and internal team expectations and education  

  • Facilitate the delivery of timely reports with relevant activation teams and provide thoughtful strategic analysis  

  • Ensure key learnings are implemented in future work  

  • Identify opportunities for effective and persuasive POVs that distill complex industry topics, facilitating innovation and thought leadership. Collaborate with senior team members  on development and delivery of POVs where appropriate.  

  • Effectively tap into and evangelize Blue Hour resources/tools and collaborate with partners to facilitate insight-driven client creative solutions.  

Relationship Development 

  • Own day-to-day client relationship on individual projects and AOR engagements, ensures client satisfaction, growth, retention and exceptional experience in all client/agency interaction.  

  • Foster a collaborative and integrated work environment across adjacent Blue Hour teams (creative, talent, etc.), external partners, and Horizon Media teams, unlocking effective ways of working.  

  • Enable successful new client relationships and internal project teams:  

  • Oversee a successful client onboarding process to ensure client satisfaction.  

  • Uncover, distill, and convey relevant client information to enable the success of internal activation teams.  

Business Growth 

  • Support on new business opportunities and proposal development  

  • Strategically identify and persuasively serve up incremental solutions/capabilities to drive organic growth  

  • Manage and oversee account/project profitability including:  

  • Effectively forecasting and pre-close reporting  

  • Manage scope efficiency throughout the project, keeping leadership informed by proactively communicating and offering up effective solutions to bring to clients and stakeholders  

Team Management & Supervision 

  • Foster collaborative, supportive, and innovative working environment and atmosphere  

  • Translate the goals and direction from senior level leadership into actionable next steps for direct reports or other BHS team members as applicable  

  • Find opportunities to promote the work of both junior and senior team members, setting a positive team environment  

  • Ensure team members have training and support needed to achieve development goals   

  • Conduct direct report’s performance reviews, coaching to maximize success  

  • Guide team in setting goals and professional development timelines, ensure team members have challenging, level-appropriate projects and opportunities to learn new skills   

  • Provide ongoing, real-time, performance feedback to ensure continued team growth   

  • Active role in conversations around staffing needs   

 

 

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. 

 

Horizon Media is proud to be an equal opportunity workplace.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Salary Range

$85,000.00 - $110,000.00

A successful applicant’s actual base salary may vary based on factors such as individual’s skill sets, experience, training, education,  licensure/certifications, and qualifications for the role.  As an organization, we take an aptitude and competency-based hiring approach.  We provide a competitive total rewards package including a discretionary bonus and a variety of benefits including health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement.

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The Company
HQ: New York, NY
2,965 Employees
Year Founded: 1989

What We Do

Horizon Media is a leader in driving business-based outcomes for marketers. The company was founded in 1989, is headquartered in New York, and has offices in Los Angeles and Toronto. With estimated billings of $8.7 billion and over 2,300 employees, Horizon is the third largest U.S. media agency according to COMvergence data. Recognized as one of the world’s ten most innovative marketing and advertising companies by Fast Company, Horizon Media has been named Media Agency of the Year by MediaPost, Adweek and AdAge and is known for its highly personal approach to client service. Renowned for its culture, Horizon is also consistently named to all the prestigious annual Best Places to Work lists published by Fortune, Forbes, AdAge, Crain’s New York Business and Los Angeles Business Journal; including “Best Workplaces for Diversity,” “Best Workplaces for Women,” and “Best Workplaces for Millennials” honors. Bill Koenigsberg, President, CEO and Founder of Horizon Media, has earned almost every industry accolade and, in 2019, garnered the marketing’s highest honor when he was inducted into the American Advertising Federation (AAF) Hall of Fame. TOGETHER WE'RE BUILDING A PLACE OF BELONGING At Horizon, diversity, equity and inclusion are pillars of our culture. Numerous studies show that a more diverse workplace benefits everyone in so many ways; employees, organizations and their clients. When people feel that they belong and are included, they become committed and feel empowered to be more innovative. And that is the workforce we strive to have. We welcome everyone and do not discriminate based on gender, race, religion, sexual orientation, age or disability. We want you to feel welcomed, safe and know that you’re a vital member of our community. For more information, visit: www.horizonmedia.com or www.horizonmedia.com/careers.

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