WHO WE ARE
Grey Health is the culmination of the rich legacies of two powerhouse brands —Grey and TANK. With borderless employees spread across 20 studios in 18 countries, we all work collaboratively with one mission in mind: to deliver famously effective ideas that drive business results for top tier clients in the health and wellness market. In 2023, Grey was named a Top 100 Most Loved Workplace and our agency network and The Grey Group, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity.
While TANK and Grey maintain their unique identities and market presence, they now benefit from shared resources and strategic direction that help us unlock new opportunities across the globe.
POSITION OVERVIEW
As an Account Supervisor, you will cultivate strong client partnerships, leading the execution of comprehensive marketing and communication plans. This role involves taking charge of project initiation, budget management, and timeline adherence, while proactively identifying and resolving issues. You will collaborate closely with internal and external teams, ensuring seamless project delivery and contributing to an agency culture of operational excellence and client service.
KEY RESPONSIBILITIES
- Build strong relationships with the clients and support strategic/tactical planning and execution
- Understand brand strategy and ensure all projects are aligned
- Understand both agency and client process and can effectively negotiate timing and manage client expectations through project progression
- Communicate with clients on a daily basis, clearly, succinctly and in a timely manner
- Continually evaluate client business activity for financial monitoring and budget compliance and providing solutions with support of Project Managers
- Proactively assess assigned accounts in order to identify opportunities for business growth
- Seek out new opportunities to enhance current client relationships and create added value
- Manage status of projects, keeping account director well informed of any potential concerns impacting client relationships
- Provide leadership by training and coaching on a day-to-day basis the account managers and project managers
- Help facilitate a strong and cohesive team that is focused on priorities, and knowledgeable about clients’ products and services
- Work with integrity on all projects and being accountable for delivering on expectations
- Assist in creating and building an agency culture that reinforces high levels of client service, operational excellence, commitment and team spirit, all while managing teams virtually and in different time zones
WHAT YOU WILL NEED
- Bachelor degree in a relevant discipline
- At least 5 years of experience in a healthcare agency.
- Working knowledge of PAAB
- Proven project management skills
- Great attention to detail and accuracy
- Demonstrated problem solving ability and financial acumen
- Multitasking competence, priority setting ability and capacity to work under pressure in a fast-paced evolving and growing internal/external environments
- Desire to learn a deeper level of the business
- Self-motivated and positive attitude
- Proficient of MS Office suite
WHAT WE HAVE TO OFFER:
Challenging Work - As leaders in the health advertising industry, we thrive on solving complex problems and innovation. Each employee is encouraged to bring their best ideas forward to solve problems.
Dedicated Team - It’s in our DNA to work hard and play hard: celebrate our wins, laugh and have fun. We are stronger, together, when we are open and real. At Tank WW, everyone is valued and plays an important role in our shared success. We care for our people and our clients.
Global Community - Support from the WPP People community and bring your contribution to a greater good while collaborating on WPP strategic projects or initiatives.
Perks and Benefits -The wellness of our employees is at the core of our business, therefore we offer competitive benefits:
- Competitive compensation package
- Extensive Group Insurance Program on Day 1
- Vacation according to experience
- Paid Christmas shutdown
- Extended long weekends on statutory holidays (extra days off annually)
- Work-life balance measures
The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.
Nous croyons que le meilleur travail se fait lorsque nous sommes ensemble, favorisant la créativité, la collaboration et la connexion. C’est pourquoi nous avons adopté une approche hybride incluant des journées obligatoires au bureau. Si vous avez besoin d’aménagements ou de flexibilité, veuillez en discuter avec l’équipe de recrutement lors du processus d’entrevue.
TANK WW est un employeur offrant l’égalité des chances et considère les candidatures à tous les postes sans discrimination ni égard à des caractéristiques particulières. Nous nous engageons à promouvoir une culture de respect où chacun se sent à sa place et dispose des mêmes opportunités pour faire progresser sa carrière.
Veuillez être vigilant face aux fraudes en matière de recrutement. TANK WW ne mène pas d’entrevues via des plateformes de messagerie instantanée et ne demandera jamais d’informations financières personnelles telles que des numéros de compte bancaire, des informations de carte de crédit ou un quelconque paiement au cours du processus d’embauche. Toute communication légitime proviendra d’une adresse courriel officielle se terminant par @TANKWW.com. Si vous suspectez une activité frauduleuse, veuillez nous en informer immédiatement. Restez vigilant et protégez vos informations personnelles.
***
We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
TANK WW is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please be aware of the possibility of recruiting fraud. TANK WW does not conduct interviews via instant messaging platforms and will never request personal financial information such as bank account numbers, credit card information, or payment of any kind during the hiring process. All legitimate communication will come from an official @TANKWW.com email address. If you suspect fraudulent activity, please report it to us immediately. Stay vigilant and protect your personal information.
Skills Required
- Bachelor's degree in a relevant discipline
- At least 5 years of experience in a healthcare agency
- Working knowledge of PAAB
- Proven project management skills
- Strong attention to detail and accuracy
- Demonstrated problem-solving ability
- Financial acumen
- Multitasking and priority-setting ability
- Ability to work under pressure in fast-paced environments
- Self-motivated and positive attitude
- Proficiency in Microsoft Office Suite
What We Do
TANK Worldwide is a borderless creative agency and member of the WPP network and part of Grey Group. TANK WW specializes as change agents helping brands to apply craft and storytelling to shed light to topics that can positively impact human lives. The agency serves several major national and international brands, including Volvo Cars, Pfizer, Moderna, GSK and Western Digital. For more information about TANK WW, visit tankww.com or follow us on Instagram (@tankworldwide). // TANK Worldwide est une agence de création qui oeuvre au-delà des frontières, membre du réseau WPP et du Groupe Grey. TANK WW se distingue en tant qu'agent de changement en aidant les marques à se servir de l’art et de la narration pour attirer l'attention sur des enjeux qui peuvent avoir un impact positif sur la vie des gens. L’agence sert plusieurs grandes marques à l'échelle nationale et internationale, dont Volvo Cars, Pfizer, Moderna, GSK et Western Digital. Pour plus d’information à propos de TANK WW, consultez tankww.com ou abonnez-vous à notre page Instagram (@tankworlwide).
