Account Supervisor, Janitorial Services

Posted 2 Days Ago
Be an Early Applicant
San Antonio, TX, USA
In-Office
20-20 Hourly
Junior
Greentech • Other
The Role
Oversee daily janitorial operations across assigned client sites, supervise and train staff, ensure quality and safety compliance, handle customer requests, manage staffing and inventory, prepare operational reports, and travel between accounts as needed.
Summary Generated by Built In
The Account Supervisor, Janitorial Services is responsible for overseeing daily janitorial operations across assigned client locations, ensuring service excellence, team member performance, safety compliance, and customer satisfaction. This position serves as the primary point of contact for frontline employees and customers, maintaining strong relationships while ensuring all contractual obligations are met.
 
Schedule: Monday Friday 2:00 PM - 10:00 PM (Some Saturday's required)

Pay: $20.00/hour. 

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit 

ABM Employee Benefits: Staff & Mgmt

Responsibilities
  • Supervise and lead janitorial staff across assigned facilities.
  • Conduct regular inspections to ensure quality standards and client expectations are met.
  • Schedule, train, coach, and evaluate team members.
  • Address employee relations concerns and performance issues in a timely manner.
  • Maintain staffing levels by assisting with recruiting, onboarding, and retention efforts.
  • Respond to customer requests, concerns, and service issues promptly and professionally.
  • Monitor inventory levels and order cleaning supplies and equipment as needed.
  • Ensure compliance with company policies, OSHA requirements, safety procedures, and client regulations.
  • Prepare reports related to staffing, quality inspections, payroll, and operational performance.
  • Conduct safety meetings and training sessions.
  • Support special projects, floor care programs, and emergency response activities when necessary.
  • Travel between multiple accounts and work sites as required.
Qualifications
  • High School Diploma or GED required; Associate's or Bachelor's degree preferred.
  • Minimum 2-3 years of supervisory experience in janitorial, facilities, housekeeping, or building services.
  • Strong leadership, organizational, and communication skills.
  • Experience managing employee schedules, attendance, and performance.
  • Ability to work independently and effectively in a fast-paced environment.
  • Proficiency with Microsoft Office (Outlook, Excel, Word).
  • Bilingual (English/Spanish) preferred.

Required License

  • Valid Driver's License required with a clean driving record.
  • Must be able to travel between client locations using a personal or company vehicle.
  • Must meet company requirements to operate a motor vehicle.
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com

Skills Required

  • High School Diploma or GED
  • Associate's or Bachelor's degree
  • Minimum 2-3 years supervisory experience in janitorial, facilities, housekeeping, or building services
  • Strong leadership, organizational, and communication skills
  • Experience managing employee schedules, attendance, and performance
  • Ability to work independently in a fast-paced environment
  • Proficiency with Microsoft Office (Outlook, Excel, Word)
  • Bilingual (English/Spanish)
  • Valid Driver's License with a clean driving record
  • Ability to travel between client locations using a personal or company vehicle
  • Meet company requirements to operate a motor vehicle

ABM Industries Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.

  • Healthcare Strength Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
  • Retirement Support A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
  • Wellbeing & Lifestyle Benefits Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.

ABM Industries Insights

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The Company
HQ: New York, NY
1,799 Employees
Year Founded: 1906

What We Do

Commercial Cleaning Service That Shines There’s more to janitorial services than a mop hitting the floor. Environmental concerns and new technologies have taken commercial cleaning service to a new level. ABM Janitorial Services combines today’s technology with more than 100 years of innovative experience. That means we can offer you a full range of solutions based on your individual needs – at one site or for multiple locations nationwide. Our uniformed, trained workers use our private label cleaning products and the best equipment for doing the job right. Quality work is reinforced through inspections, detailed record keeping, and exception reporting. Choose ABM for your janitorial services today.

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