Account Supervisor, Client Leadership

Posted 3 Days Ago
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New York, NY, USA
In-Office
83K-90K Annually
Senior level
AdTech • Marketing Tech • Software
The Role
Leads client accounts and internal teams across shopper and experiential marketing programs. Manages budgets, purchase orders, billing, forecasting, timelines, resources, and project execution. Builds client relationships, develops scopes of work and business reviews, identifies growth opportunities, mitigates risks, and presents strategic recommendations. Requires strong account management, financial oversight, presentation, storytelling, communication, and cross-functional leadership skills.
Summary Generated by Built In

Job Description:

Role Purpose 

We are looking for a dynamic, detail-driven Account Supervisor to lead our internal client teams, forge client relationships across all lines of business, and own the financial health of the accounts they run. This is a hands-on role for someone who manages budgets with precision, keeps multiple projects moving at once without losing a deadline, and brings experience in shopper and experiential marketing. Someone who thrives in a lively environment, loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve.


Key Accountabilities

  • Manages project budgets, purchase orders and expense tracking, flagging overages early and partnering with finance on margin visibility.
  • Manages multiple concurrent projects and client accounts, prioritizing workloads, reallocating resources and keeping timelines and budgets on track.
  • Plans and oversees shopper and experiential marketing programs, from retail and point-of-purchase activations to events and sampling, ensuring flawless on-site execution and measurable results.
  • Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue. 
  • Acts as gatekeeper in identifying red flags and recommending proactive solutions to mitigate risk. 
  • Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews. 
  • Oversees cross-department involvement and knows when to leverage necessary resources. 
  • Develops & presents recommendations & POVs that drive innovation for the business. 
  • Owns client budget management end to end, including budget tracking, variance analysis, billing accuracy and contributes to financial forecasting.
  • Assists team leads in all facets necessary. 

 

Person Specification

  • 5+ years of experience in account management, client services or project management within marketing or agency environments
  • Bachelor’s degree or equivalent experience 
  • Proven track record of managing budgets, financials, forecasting and billing for client accounts.
  • Experience in shopper marketing and/or experiential marketing (strongly preferred).
  • Preference for candidates who have worked within the alcohol industry.
  • Exceptional attention to detail, with a meticulous approach to budgets, contracts, timelines and deliverables.
  • Demonstrated ability to juggle multiple projects and competing priorities in a fast-paced environment.
  • Able to work East Coast hours (Eastern Time).
  • Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction. 
  • Demonstrates strong presentation skills. 
  • Persuasive storyteller who can work with/present to any client. 
  • Exhibits in-depth knowledge of the client’s business. 
  • Acts judiciously when making decisions for the client, the team & direct reports. 
  • Leads by example. 
  • Establishes the tone & culture of the team.
  • Anticipates & proactively addresses challenges/issues. 
  • Conduct themselves with character & integrity.

The annual salary range for this position is $82,800-$90,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. 


Benefits available with this position include: 

• Medical, vision, and dental insurance,

• Life insurance, 

• Short-term and long-term disability insurance,

• 401k,

• Flexible paid time off,

• At least 15 paid holidays per year,

• Paid sick and safe leave, and

• Paid parental leave.


Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.  For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.


To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

Location:

New York

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. 

  

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [email protected] by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.  

Skills Required

  • 5+ years of experience in account management, client services, or project management within marketing or agency environments
  • Bachelor’s degree or equivalent experience
  • Proven experience managing budgets, financials, forecasting, and billing for client accounts
  • Experience in shopper marketing and/or experiential marketing
  • Experience working within the alcohol industry
  • Ability to work East Coast hours, Eastern Time
  • Strong presentation and persuasive storytelling skills
  • Ability to manage multiple concurrent projects and competing priorities
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The Company
HQ: London
6,507 Employees

What We Do

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.

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