The Role
Account Success Manager
Location: Fair Lawn, NJ
Employment Type: Full-Time
About the Role:
We’re looking for a proactive and personable Account Success Manager to lead onboarding and relationship management for new clients. You’ll coordinate implementation, support office staff, and ensure long-term success for practices and health systems using our platform.
What You’ll Do:
To stand out and be considered quickly, please complete the following step in addition to submitting your resume:
Leave a Voicemail Pitch
Call (727) 513-3400 and leave a 30–60 second voicemail sharing:
Compensation & Benefits:
Location: Fair Lawn, NJ
Employment Type: Full-Time
About the Role:
We’re looking for a proactive and personable Account Success Manager to lead onboarding and relationship management for new clients. You’ll coordinate implementation, support office staff, and ensure long-term success for practices and health systems using our platform.
What You’ll Do:
- Lead onboarding and implementation for new client accounts
- Support practice managers, office staff, and clinical liaisons
- Conduct regular check-in calls and serve as a long-term point of contact
- Collaborate across teams to ensure smooth day-to-day execution and growth
- Troubleshoot client issues and guide best practices in workflow and technology
- 3+ years of experience in healthcare, client success, or medical office management
- Ability to juggle multiple client needs and maintain strong relationships
- Organized and solution-oriented with a customer-first mindset
- Familiarity with RPM, EMRs, or health tech tools a plus
To stand out and be considered quickly, please complete the following step in addition to submitting your resume:
Leave a Voicemail Pitch
Call (727) 513-3400 and leave a 30–60 second voicemail sharing:
- Who you are
- Why you’re a great fit for this role
Compensation & Benefits:
- Salary: $60,000–$80,000 based on experience
- Benefits: Health, dental, vision, 401(k), PTO, training & development, and a collaborative hybrid work environment
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The Company
What We Do
RPM Healthcare's comprehensive digital health solution enables providers to extend patient care beyond the medical office enhancing the patient experience, improving clinical outcomes, and ensuring patient safety. Our expert team, including local nurses, manages the patient process from enrollment to reporting readings from FDA-cleared devices. Our platform empowers patients to take their own readings at home with RPM clinicians monitoring results and reducing workflow disruptions. RPM Healthcare has a long history of enhancing patient care, providing digital tools, education, and reducing healthcare costs. For more information, please visit our website.
