Account Success Manager - French Market - Paternity Leave

We are Leads.io — the world’s #1 tech-driven lead generation agency. With a determination to become an ever-better growth catalyst for our clients, we are on the lookout for a new team member to step in while one of our colleagues goes on a paternity leave. Do you have what it takes to join Leads.io?
Help the team handle our current client portfolio. we are looking to someone , to replace our CSM while he is in paterntity leave , to managed our clients.

Key responsibilities:

Leads.io is looking for an Account Success Manager for the french market to temporarily join our dynamic team while one of our colleagues is on paternity leave. In this role, you will help the team manage our existing portfolio, be the main point of contact for our customers, and help grow our network through prospecting and sales activities.

Your responsibilities will include:

• Grow our customer network through individual prospecting and sales activity
• Work with our marketing team to cultivate effective sales prospects and a prospect database
• Increase product holding across the existing customer base through the identification of opportunities
• Deliver exceptional customer service through the customer lifecycle
• Negotiation of commercial terms and decision making up to authorised levels
• Ambassador of our brand
• Collection of account arrears
  

About Leads.io

Leads.io is your technology-driven partner in effective lead generation. As a global team spread out across thirteen offices in nine countries, our mission is to provide empowering business solutions on a global scale. By delivering high-quality leads through diverse channels such as Facebook, Instagram, TikTok, display, native, paid search and organic, Leads.io aims to elevate our clients' ventures to new heights of success.

As a team of result-oriented experts in marketing, technology, strategy, and content, we remain committed to excelling at our craft with every step we take. We think big, act fast, and confidently pave the way for the future. Through a dedication to personal excellence, teamwork, and accountability, Leads.io fosters an environment in which you can shape your path to success whilst engaged in a dynamic and successful company environment.

• Native French with good level of english
• Experience in account management or sales is essential, with a lead generation market knowledge as a strong advantage. Proficiency in telephone sales is also highly beneficial.
• Empathy and strong communication skills to build trust and transparency;
• Skilled in negotiation, capable of balancing client needs with company objectives.
• Proactive and organised, always looking to improve client satisfaction and streamline processes.
• Driven to grow accounts through strategic, win-win approaches.

• Temporary paternity contract to replace paternity with a gross salary between €25.000 - €27.000
• 22 holidays per year + 1 day off on your birthday
• Hybrid working
• An open and inclusive culture that fosters personal growth and initiative
• Flexible remuneration card for meals, transport, kindergarten and professional development, allowing you to choose the benefits that best suit your needs in order to save on personal taxes
• Provided equipment (Macbook, mouse/keyboard)
• Access to mental health support through OpenUp is offered anonymously and without cost + access to Wellhub that offers access to a variety of gyms and wellness activities
• Access to Babel to learn up to 14 different languages
  Excited? Wait until you see our cultural values!

✨ Trust – At Leads.io, we emphasize accountability and transparency, setting the foundation for genuine partnerships.

✨ Own it – Ownership entails having pride in both your work and yourself. We each aim to take a personal initiative in improving our business, so being the best version of yourself is the best-case scenario for us.

✨ Grow smart – Our vision is to become a global frontrunner in lead generation. We are committed to continually scaling our business whilst also growing as individuals in the process.

✨ Thrive as a team – We believe that teamwork is a key ingredient to obtaining outstanding results. While holding personal work ethics in high regard, we also encourage a working environment that is both social and more enjoyable through teamwork.

Our recruitment process is designed to ensure the best fit. It comprises a phone meeting to discuss qualifications, followed by two interviews for skills and cultural alignment. If successful, we will extend a formal offer. Upon acceptance, you'll embark on your exciting journey with Leads.io.

Ready for your new challenge? Apply now, and we will be in touch with you soon!