Account Strategist

Reposted 4 Days Ago
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28 Locations
Remote
Mid level
Artificial Intelligence • Marketing Tech
We build growth engines that blend AI workflows with experts. From content to distribution to conversion.
The Role
As an Account Strategist, you'll lead client relationships, strategize for growth, identify upsell opportunities, and develop scalable management processes with a focus on AI and automation integration.
Summary Generated by Built In

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About GrowthX AI

At GrowthX, we've redefined what AI-powered growth means for modern marketing teams. Since launching in 2024, we've grown from concept to eight-figure annual revenue. To date, we've raised a $12M Series A led by Madrona Venture Group and we partner with 50+ companies ranging from high-growth startups to industry leaders like Surge AI, Loveable, Webflow, Ramp, Superhuman, Strapi, Abnormal Security, and Homebase.

We've built something different—what we call "service-as-software." Instead of handing you tools and leaving you to figure them out, we deliver complete outcomes. Our platform combines sophisticated AI workflows with expert human oversight to create, distribute, and optimize content that drives real business results.

Our philosophy is simple: AI should serve experts, not replace them. We're not just building software. We're building the growth infrastructure that marketing teams wish they'd always had.

About the Role

We’re hiring an Account Strategist to help scale our Growth Agency. This is not your typical account management role — we’re looking for someone who thinks beyond playbooks and is deeply curious, driven by first-principles thinking, and excited to help define what modern service delivery looks like in the age of AI.

You’ll be the main daily contact for our client counterparts and ensure we always deliver on time, and work towards results. You’ll work closely with Account Directors and Editors to ensure our content strategy and weekly deliverables are always in sync.

You might be a fit if you…
  • Have 2–5 years of experience in account strategy, account management, program management, or customer success — ideally in a content agency or content-focused SaaS company.

  • Have a proven track record of results across your book of accounts (CSAT, GRR, NRR, etc).

  • Are an excellent communicator with a track record of building strong client relationships.

  • Are highly organized, detail-driven, and great at managing competing priorities.

  • Thrive in fast-paced, high-ambiguity environments and love building from scratch.

  • Are intellectually curious, and have heavily experimented with or implemented AI and automation tools in your daily work.

What you’ll do

Customer relationships:

  • Be the first point of contact for everything.

  • Run weekly or biweekly customer meetings, owning all regular communications.

  • Proactively communicate on status, performance, and opportunities.

  • Build trust through consistent delivery and first-principles thinking.

  • Consistently keep a pulse on the account health.

Content Strategy:

  • Work with our editors to define content clusters that drive growth.

  • Connect content production to business outcomes.

  • Analyze performance and adjust course if needed.

  • Keep an ear out for expansion opportunities and bring in Account Directors for strategic guidance when needed.

Work Execution:

  • Work with managing editors on production planning and quality.

  • Brief our in-house specialists (SEO, AEO, publishers) with clear asks before they become fires.

  • Ensure deliverables stay on schedule and hit contractual volume targets.

  • Remove blockers before they delay delivery.

Perks:

🌍 Fully Remote Work

  • Work from anywhere—your productivity, your space!

  • We help set up your work environment to enable your best work.

  • Minimal meetings and async communication for deep focus

🏖 Ample Time Off

  • Enablement for you to recognize your countries holidays

  • We encourage you to take the time you need to recharge!

📚 Professional Growth

  • We’re an AI forward culture and work environment - Learn all things AI!

  • Access to training, workshops & mentorship programs

  • Support for external conferences & industry events

🤝 Collaborative Culture

  • Open communication & feedback-driven environment.

  • Clear, concise communication is key to our success.

Work Visa: Applicants must have legal authorization to work in the country of residence. We are not able to provide employment visa sponsorship at this time.

#LI-Remote

Top Skills

Ai Automation
Automation Tools
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The Company
San Francisco, CA
85 Employees
Year Founded: 2024

What We Do

At GrowthX, we design growth systems that integrate AI automation and expert guidance to help marketing teams with content creation, distribution, and conversion. Since our founding in 2024, we’ve hit seven-figure annual revenue, grown by double digits month-over-month.

Our approach combines:
- Advanced AI Workflows: Automating and optimizing growth processes—from content creation to distribution—so clients can scale efficiently.
- Expert Insights: Pairing AI-driven solutions with human expertise to ensure nuanced, high-quality outputs.
- End-to-End Solutions: Covering the entire growth funnel, from lead generation to conversion optimization.
- We go beyond software; we become our clients’ growth partners by leveraging technology, strategy, and hands-on execution.

We build content systems that compound—designed for how people find and consume today: SEO, AEO, GEO, AI assistants, and beyond. A GrowthX subscription gives you access to our full editorial engine: research, writing, distribution, and analytics, led by a team that’s done it at TechCrunch, Deepgram, Webflow, and ClickUp. Everything is tuned to one goal—grow your audience and turn it into demand.

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