Engagement Manager (Account Management)

Sorry, this job was removed at 08:25 p.m. (CST) on Tuesday, Dec 09, 2025
3 Locations
Remote
Artificial Intelligence • Marketing Tech
We build growth engines that blend AI workflows with experts. From content to distribution to conversion.
The Role

👉 IMPORTANT: Upload your resume as a PDF. Resumes in other formats (e.g., DOC or DOCX) will be automatically disqualified by our AI systems

About GrowthX AI

At GrowthX, we've redefined what AI-powered growth means for modern marketing teams. Since launching in 2024, we've grown from concept to eight-figure annual revenue. To date, we've raised a $12M Series A led by Madrona Venture Group and we partner with 50+ companies ranging from high-growth startups to industry leaders like Surge AI, Loveable, Webflow, Ramp, Superhuman, Strapi, Abnormal Security, and Homebase.

We've built something different—what we call "service-as-software." Instead of handing you tools and leaving you to figure them out, we deliver complete outcomes. Our platform combines sophisticated AI workflows with expert human oversight to create, distribute, and optimize content that drives real business results.

Our philosophy is simple: AI should serve experts, not replace them. We're not just building software. We're building the growth infrastructure that marketing teams wish they'd always had.

About the Role

We’re hiring an Engagement Manager to help scale our Growth Agency. This is not your typical account management role — we’re looking for someone who thinks beyond playbooks and is deeply curious, driven by first-principles thinking, and excited to help define what modern service delivery looks like in the age of AI.

You’ll be the main daily contact for our client counterparts and ensure we always deliver on time, and work towards results. You’ll work closely with Account Directors and Editors to ensure our content strategy and weekly deliverables are always in sync.

You might be a fit if you…
  • Have 2–5 years of experience in account strategy, account management, program management, or customer success — ideally in a content agency or content-focused SaaS company.

  • Have a proven track record of results across your book of accounts (CSAT, GRR, NRR, etc).

  • Have working knowledge of SEO/GEO fundamentals to support client conversations and internal collaboration.

  • Are an excellent communicator with a track record of building strong client relationships.

  • Are highly organized, detail-driven, and great at managing competing priorities.

  • Thrive in fast-paced, high-ambiguity environments and love building from scratch.

  • Are intellectually curious, and have heavily experimented with or implemented AI and automation tools in your daily work.

What you’ll do

Customer relationships:

  • Be the first point of contact for everything.

  • Run weekly or biweekly customer meetings, owning all regular communications.

  • Proactively communicate on status, performance, and opportunities.

  • Build trust through consistent delivery and first-principles thinking.

  • Consistently keep a pulse on the account health.

Content Strategy:

  • Work with our editors to define content clusters that drive growth.

  • Connect content production to business outcomes.

  • Analyze performance and adjust course if needed.

  • Keep an ear out for expansion opportunities and bring in Account Directors for strategic guidance when needed.

Work Execution:

  • Work with managing editors on production planning and quality.

  • Brief our in-house specialists (SEO, AEO, publishers) with clear asks before they become fires.

  • Ensure deliverables stay on schedule and hit contractual volume targets.

  • Remove blockers before they delay delivery.

Perks:

🌍 Fully Remote Work

  • Work from anywhere—your productivity, your space!

    • We do require an overlap with 8am to 12pm PT

  • We help set up your work environment to enable your best work.

  • Minimal meetings and async communication for deep focus

🏖 Ample Time Off

  • Enablement for you to recognize your countries holidays

  • We encourage you to take the time you need to recharge!

📚 Professional Growth

  • We’re an AI forward culture and work environment - Learn all things AI!

  • Access to training, workshops & mentorship programs

  • Support for external conferences & industry events

🤝 Collaborative Culture

  • Open communication & feedback-driven environment.

  • Clear, concise communication is key to our success.

Work Visa: Applicants must have legal authorization to work in the country of residence. We are not able to provide employment visa sponsorship at this time.

#LI-Remote

Similar Jobs

Gusto Logo Gusto

Staff Software Engineer

Fintech • HR Tech
Easy Apply
Remote or Hybrid
6 Locations
4405 Employees
190K-250K Annually

Samsara Logo Samsara

Senior Program Manager

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
Canada
4000 Employees
111K-144K Annually

Xero Logo Xero

Principal Engineer

Cloud • Fintech • Information Technology • Machine Learning • Software
Remote or Hybrid
British Columbia, BC, CAN
4500 Employees
288K-338K Annually

Xero Logo Xero

Senior Engineer

Cloud • Fintech • Information Technology • Machine Learning • Software
Remote or Hybrid
British Columbia, BC, CAN
4500 Employees
198K-248K Annually
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
San Francisco, CA
85 Employees
Year Founded: 2024

What We Do

At GrowthX, we design growth systems that integrate AI automation and expert guidance to help marketing teams with content creation, distribution, and conversion. Since our founding in 2024, we’ve hit seven-figure annual revenue, grown by double digits month-over-month. Our approach combines: - Advanced AI Workflows: Automating and optimizing growth processes—from content creation to distribution—so clients can scale efficiently. - Expert Insights: Pairing AI-driven solutions with human expertise to ensure nuanced, high-quality outputs. - End-to-End Solutions: Covering the entire growth funnel, from lead generation to conversion optimization. - We go beyond software; we become our clients’ growth partners by leveraging technology, strategy, and hands-on execution. We build content systems that compound—designed for how people find and consume today: SEO, AEO, GEO, AI assistants, and beyond. A GrowthX subscription gives you access to our full editorial engine: research, writing, distribution, and analytics, led by a team that’s done it at TechCrunch, Deepgram, Webflow, and ClickUp. Everything is tuned to one goal—grow your audience and turn it into demand.

Gallery

Gallery

Similar Companies Hiring

Milestone Systems Thumbnail
Software • Security • Other • Big Data Analytics • Artificial Intelligence • Analytics
Lake Oswego, OR
1500 Employees
Idler Thumbnail
Artificial Intelligence
San Francisco, California
6 Employees
Bellagent Thumbnail
Artificial Intelligence • Machine Learning • Business Intelligence • Generative AI
Chicago, IL
20 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account