Account Specialist/Manager – Rare Diseases – HN

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Hanoi, VNM
In-Office
Senior level
Biotech • Pharmaceutical • Manufacturing
The Role
Lead account planning and execution for rare disease portfolio; engage KDMs, HCPs and key accounts; drive cross-functional collaboration with Medical, Market Access and Corporate Affairs; map patient journeys and deliver value-added solutions; ensure CRM data capture; mobilize digital/AI initiatives to improve customer experience and portfolio performance.
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Account Specialist/Manager – Rare Diseases – HN

About AstraZeneca and AstraZeneca Vietnam

AstraZeneca

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.  We are on a journey to bring life-saving medicines to patients. Our role in contributing to decreasing mortality rates globally is clear – shaping the future by spotting a scientifically-led commercial opportunity and acting now to operationalize and scale it.

At AstraZeneca, we put patients first and strive to meet their unmet needs worldwide. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. If you are swift to action, confident to lead, willing to collaborate, and curious about what science can do, then you’re our kind of person.

AstraZeneca Vietnam

As a Foreign Invested Enterprise with over 600 members, AstraZeneca is investing into Vietnam 360 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and uplifting the domestic biopharmaceutical R&D and manufacturing capabilities.

Over the last three decades accompanying Vietnam’s sustainable development, AstraZeneca has run several impactful programmes in collaboration with the Government, Ministry of Health and healthcare partners to promote disease awareness, prevention and early detection. In recent years, AstraZeneca Vietnam has received several certificates of merit from the Prime Minister and Minister of Health, for excellent contributions to Vietnam’s vaccine diplomacy, fight against COVID-19 and advancement of cancer treatment and disease awareness. The company has also been recognized among Vietnam’s Top 100 Best Places to Work (2018 – 2023) with various other industry awards from BritCham, EuroCham, and government agencies.

BUSINESS AREA

In Asia Area, more than 3,000 of us work amongst the most exciting growth markets, from India, SEA, Taiwan to South Korea. In these ever-evolving and complex markets, it takes entrepreneurial thinking to stay at the forefront of bringing our innovative medicines to millions of patients. Fusing our diverse minds with local ownership, we’re energized and empowered to shape a new future for AstraZeneca, our markets and our patients. We aspire to be a leader by co-developing our healthcare ecosystem with our stakeholders in Asia Area to deliver improved patient experience, outcomes and quality of life.

AstraZeneca is the fastest growing company in Oncology in Asia Area. AstraZeneca’s Oncology portfolio, which includes Haematology, will continue to power our double-digit growth aspiration in the next 3 years. We are also accelerating the expansion of our geographical footprint in rare diseases. Rare diseases is a high-growth therapy area with rapid innovation and significant unmet medical need. Over 7,000 rare diseases are known today – yet less than 1% of them have an approved treatment.

We are implementing a new Go to Market model for Haematology-Oncology & Rare Disease that establishes a Center of Excellence (Launch Hub) to lead franchise strategy and assist in-country execution across the Southeast Asian (SEA) markets

What you’ll do

As Account Specialist/Manager, RD, you are the face of AstraZeneca to our external stakeholders. Your interactions are crucial in establishing a strong and credible presence in your geography, and building enduring partnerships in a very specialized area in medicine. Your insights are crucial in informing our portfolio strategy, by helping us understand and address key opportunities and gaps in the patient’s healthcare journey as well as the HCP’s clinical practice.

  • Lead the development of accounts’ annual plan including strategy formulation, activities, tender, timeline and tracking, cross-functional communication, budgeting and resource allocation
  • Plan for engagement with BoDs, KDMs, HCPs and key accounts (channels, frequency, events)
  • Have a deep knowledge of rare diseases, being able to work with different external stakeholders from various backgrounds (oncologists, orthopedists, neurosurgeons, dermatologists, etc.)
  • Deep understanding of patient journey(s) and related treatments in rare diseases, enabling strong engagement
  • Work with medical counterparts and relevant stakeholders to provide seamless customer experience and to build and maintain customer relationships 
  • Perform value added services such as working with key Centre of Excellence to formulate innovative solutions for pain points on brand specific patient journeys
  • Leverage cross-functional expertise across AZ mobilizing agile operational processes
  • Accountable for CRM Inputs, capturing the behaviour of HCPs and their responsiveness to digital interventions
  • Contribute as part of a highly functioning team that is entrepreneurial and willing to do things differently
  • Digital/AI - Be Innovative and drive digital/AI transformation across team/company & HCOs to bring value and impact to the underserved

Essential for the role

  • Bachelor’s Degree
  • Minimum 5 years of sales / marketing / key account experience in pharmaceutical industry with at least 1-2 years in Specialty Care. Experience in rare diseases is preferred.
  • Experience in leading cross-functional collaboration, especially with Medical Affairs, Market Access, Corporate Affairs and able to work cross-functionally across different teams
  • Comprehensive understanding of the development and commercialization of pharmaceutical products and healthcare environment
  • In-depth understanding of the rare disease patient experience from diagnosis throughout the rest of their journey
  • Demonstrable strategic and tactical approach within Specialty care
  • Strong focus on effective decision making and results
  • Strong interpersonal and communication skills
  • Team player, organized, solution-oriented, persistent and independent

Desirable for the role

  • More than 2 years’ experience in Specialty Care.
  • Ability to independently work, manage and drive portfolio (more than 1 brand)
  • Experience in the areas of Rare Disease and/or specialty medicine

Why AstraZeneca?

Be bold and make a powerful impact: AstraZeneca is a world-leading business where standards are high and challenges complex, but also a collective where we build, support and motivate each other. This unique combination of strong expectation and empowerment invites you to improve how our markets work and make your individual mark. Here, you can follow your ambitions with full confidence. As part of a responsible, value-led business with a strong sustainability agenda, you can also help impact the future beyond business projects.

Be part of our growth journey and success story: Join the fastest growing pharmaceutical company in our markets, set up to fuel further growth. Make the most of our assets: our strong heritage, our early investment and commitment in emerging markets, and how we embrace digital and data to transform the patient journey. Go beyond your limits. Welcome failure as a chance to learn. There’s no better place to feel inspired, energised and try new things.

Learn and grow by embracing diverse opportunities: Experience an organisation where professional development is prized and nurtured. Access the tools and support you need to continuously learn. Then it’s up to each of us to step up, speak up and show what we can do. Take advantage of working in a global business with opportunities to move beyond your role and open international doors. At AstraZeneca, your future is in your own hands.

Urgently bring our leading pipeline to millions of patients in need: Seize the opportunity to help improve the lives of millions of patients, including in areas where patient needs are often unmet. Work with our transformative pipeline to help bring a variety of high-quality medicines to market – and ensure they are made easily accessible to as many patients as possible.

Be heard in a culture of local empowerment: AstraZeneca is set up for creativity. We encourage unity and ownership at a local level, with collaboration across the global organisation. We tailor how we work, adapting to our markets and healthcare systems. In our diverse community, every voice is important. Share your ideas and opinions openly. In our speak-up culture, the way we communicate with each other leads to more powerful innovation.

So, what’s next?

If you are already inspiring yourself to join our dream team, we can’t wait to hear from you.

If you are ready to bring new insights and fresh thinking to the table, Brilliant! We have one seat available, and we hope it’s yours.

If you’re curious to know more then please take initiative to [email protected]. We encourage your application.

Where can I find out more?

Visit our website www.astrazeneca.vn

Follow us on LinkedIn www.linkedin.com/company/astrazeneca/ and Facebook https://www.facebook.com/AstraZenecaVN

Contact us via [email protected]

Date Posted

30-thg 6-2026

Closing Date

30-thg 8-2026

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Skills Required

  • Bachelor's Degree
  • Minimum 5 years sales/marketing/key account experience in pharmaceutical industry
  • At least 1-2 years experience in Specialty Care
  • Experience leading cross-functional collaboration with Medical Affairs, Market Access, Corporate Affairs
  • Comprehensive understanding of pharmaceutical product development and commercialization and healthcare environment
  • In-depth understanding of rare disease patient journey from diagnosis onward
  • Demonstrable strategic and tactical approach within Specialty Care
  • Strong decision-making, results focus, interpersonal and communication skills
  • Team player, organized, solution-oriented, persistent and independent
  • Experience in rare diseases and/or specialty medicine
  • Ability to independently manage and drive a portfolio (multiple brands)
  • More than 2 years' experience in Specialty Care
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The Company
90,000 Employees
Year Founded: 1999

What We Do

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company committed to excellence in the research, development, and commercialization of prescription medicines. With approximately 90,000 employees across 85 countries, the company aims to unlock the power of science to deliver innovative medicines that transform patient outcomes and improve healthcare for people, society, and the planet worldwide.

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