Who we are looking for
State Street Account Services Implementation team is seeking a versatile individual with strong client relationship and business analysis skills to help guide our clients through the implementation of the Account Services products as part of the Alpha Platform. A successful candidate must possess skills in complex business analysis with expertise in functional requirements gathering and operation model design. Communication is key in this role and demonstratable through excellent verbal, written, and presentation skills. A proven track record of the ability to gather and interpret client requirements, liaise between business/implementation and technology teams specializing in Front Office, Middle Office & IBOR. Strong collaboration skills are a must.
Why this role is important to us
The team you will be joining is a part of Global Delivery business line and focuses on the implementation of Clients onto the Front to Back platform. The platform gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. These solutions range from front office, middle office, core custody, accounting, fund administration, complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, the tools help our clients make better investment choices and act on growth opportunities.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As an Account Services Client Implementation Analyst you will
- Explain to the client the State Street standard operation model for Account Services.
- Provide detailed business analysis and advice to clients (internal and external) on current and future state Alpha F2B operating models
- Liaise with stakeholders in order to establish and document implementation requirements specific to in scope services, develop “use cases” to document requirements
- Maintain an excellent working knowledge of the STT F2B product offering to perform subject matter expert activities, consultancy, implementation configuration and demonstrations specializing in Account Configuration and Maintenance
- Support testing activities and immediate post-production transition with the support of test plan development and test scripts
- Assist individual client implementation efforts specializing in Front and Middle Office Account Configuration and Maintenance
- Play a lead client facing role in requirement gathering, development, definition and controlling of technical standards and methodologies
- Independently compile, analyze and interpret information related to complex business processing
- Document project requirements using clear, concise language, consistent with the appropriate methodologies
- Collaborate with other team members to share best practices, raise issues, develop consistent global processes
- Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role.
- Run meetings/workshops to explain and walk through business requirements
What we value
These skills will help you succeed in this role
- Demonstrated excellence in business writing, development of business process flow diagrams, making comparisons regarding current and future processes, and effective communication
- Ability to analyze entity-relationship diagrams and logical data models to validate design against requirements
- Experience leading Client workshops for requirements gathering
- Ability to understand complex topics and explain them in a simple way
- Excellent oral and written communication skills for diverse audiences with excellent facilitation
Education & Preferred Qualifications
- Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, or related field of study
- 8+ years’ experience business process or data analysis, Operating Model Design, or participation in transformation projects
- Ability to write SQL code for data analysis a plus
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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Skills Required
- Bachelor’s degree in Business, Accounting, Finance, MIS, Information Technology, or a related field
- 8+ years of experience in business process analysis, data analysis, operating model design, or transformation projects
- Strong business analysis and functional requirements-gathering skills
- Experience designing and comparing current-state and future-state operating models
- Experience leading client workshops for requirements gathering
- Excellent verbal, written, presentation, facilitation, and business-writing skills
- Ability to create business process flow diagrams and document use cases and requirements
- Ability to analyze entity-relationship diagrams and logical data models
- Experience liaising between business, implementation, and technology teams
- Experience with Front Office, Middle Office, and IBOR environments
- SQL coding for data analysis
State Street Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about State Street and has not been reviewed or approved by State Street.
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Retirement Support — Retirement support is framed as a standout component, highlighted by a 401(k) match described as 100% on the first 6% of base salary. This is positioned as a meaningful offset to less competitive cash compensation for some roles.
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Leave & Time Off Breadth — Leave and time off are portrayed as relatively robust, with references to multi-week vacation, paid holidays, sick time, and additional days tied to wellness or volunteering. This breadth is repeatedly treated as a tangible part of total rewards beyond base pay.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are presented as extensive, including the BeWell program, fitness discounts, onsite or supported health resources, and financial counseling. These offerings are depicted as strengthening the overall benefits proposition even when pay satisfaction is tepid.
State Street Insights
What We Do
At State Street, we partner with institutional investors all over the world to provide comprehensive financial services, including investment management, investment research and trading, and investment servicing. Whether you are an asset manager, asset owner, alternative asset manager, insurance company, pension fund or official institution, you can rely on us to be focused on your challenges. We are committed to doing what it takes to help you perform better — now and in the future
