JOB TITLE: Account Sales Executive
CLASS: Full-Time
REPORTS TO: Director, Ticket Sales
LOCATION: Milwaukee, WI (On-Site)
The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.
What We Offer:
- Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
- 8 weeks of paid time off for parents to welcome newborns, adopted and foster children
- Unlimited PTO
- Professional Development through our internal learning & development program - Antler Academy
- Employee Resource Groups
- Milwaukee Bucks and NBA League Discounts
- Qualified Parking and Phone Allowance
SUMMARY:
The Account Sales Executive (AE) is responsible for generating revenue across a full menu of Milwaukee Bucks, Marquette Athletics, and Fiserv Forum concert and event products. This role focuses on proactive new business development, maintaining and growing a personal book of business, and delivering world-class service while actively cross-selling across all product lines. Ideal candidates will bring previous sports sales experience, preferably with an Inside Sales program or equivalent high-volume outbound environment, and a strong track record of exceeding revenue goals.
Responsibilities:
- Sell and prospect new full season ticket memberships, partial plans, group outings, single game suite rentals for the Milwaukee Bucks + Fiserv Forum concert/events with the ability to sell additional packages for Marquette Athletics
- Achieve and exceed 60-70 outbound calls per day through prospected or assigned leads and campaigns
- Conduct in-arena appointments, virtual appointments, and tours of Fiserv Forum to assist in closing new business and developing new relationships
- Complete minimum 18 face-to-face appointments per month
- Achieve and exceed weekly, monthly, and annual sales goals established by management
- Proactively identify new leads through referrals, networking, and prospecting businesses
- Maintain accurate and detailed records of all current clients and prospects within CRM system
- Game night and weekend duties as assigned (visit clients, works sales table, invite prospects etc.)
- Ability to work non-traditional work hours including weekends, after hours on weekdays, and all Holidays when needed and scheduled
- Assist and participate in select-a-seat events and other sales and service prospecting events
- Attend and actively participate in weekly and monthly floor wide trainings
- Provide excellent customer service and positively reflect the Milwaukee Bucks and Fiserv Forum brand
- Other duties as assigned
Qualifications:
- Minimum of 1-3 years of sports sales experience, preferably with an Inside Sales program or current New Business team
- Bachelor's Degree or equivalent required
- Strong work ethic with high personal accountability, business ethics and morals
- Ability and willingness to work in a non-traditional work environment with dynamic hours: nights, holidays, weekends, all basketball games + Fiserv Forum Events/Concerts
- Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization
- Excellent communication and presentation skills, both written and oral
- Extremely coachable and eager to learn every day
- Positive attitude
- Highly motivated individual with a strong desire to build a career in the sports sales business
- Ability to maintain confidentiality, listens to others, and willingness to try new ideas
- Presents self in professional manner always representing the Milwaukee Bucks organization
- Knowledge of Archtics ticketing software and Microsoft-based CRM platforms preferred
All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.
The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.
We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Skills Required
- 1-3 years of sports sales experience, preferably in an Inside Sales program or New Business team
- Bachelor's degree or equivalent
- Ability and willingness to work nights, holidays, weekends, basketball games, and Fiserv Forum events or concerts
- Strong relationship-building and interpersonal skills
- Excellent written, oral, communication, and presentation skills
- Strong work ethic, accountability, business ethics, and morals
- Coachability and eagerness to learn
- Positive attitude and motivation to build a sports sales career
- Ability to maintain confidentiality, listen to others, and try new ideas
- Professional presentation when representing the Milwaukee Bucks organization
- Knowledge of Archtics ticketing software and Microsoft-based CRM platforms
What We Do
A new ownership group headed by entrepreneurs Wesley Edens, Jamie Dinan, Jimmy Haslam, and an impressive assemblage of Milwaukee community leaders infuses the team and city with a new vitality driven by the promise of a next-generation team that remains true to the spirit of the “Brew City.” In addition to an exciting roster of talented players, the organization is in the final stages of a new arena to serve as the home for the next era of Bucks basketball. The state-of-the-art facility will become an important part of the revitalization of downtown Milwaukee and become integral to the community’s economic future. This new beginning for the Milwaukee Bucks is preceded by a lengthy history of success in the NBA, highlighted by the franchise’s NBA Championship in 1971 and 2021. In just the team’s third season of action, the Bucks earned the distinction of owning the quickest rise from expansion team to champion in any of the four major North American professional leagues. The Bucks also count two conference championships, 13 division titles, and 27 postseason appearances among the team’s many accomplishments. Additionally, numerous Bucks players, coaches, and contributors are included as members of the Naismith Memorial Basketball Hall of Fame.
