ABOUT THE ROLE
Bluevine is looking for an Account Risk Operations Analyst who will be responsible for the critical review of client files throughout the application process and account life-cycle. This person will be responsible for gathering and analyzing data to verify the identity of the business and related principles. Account Risk Operations Analysts work alongside an experienced risk organization and are exposed to all aspects of FinTech operations in a high-growth startup environment.
WHAT YOU’LL DO
- Write reports and document evidence, findings, and recommendations
- Review appropriate queues to reduce instances of fraud, identify areas of high fraud activity, and work in conjunction with the risk team to make our fraud practices more robust
- Investigate anomalies that could potentially include fraud
- Work through high volumes of potential alerts to identify and confirm fraud events
- Conduct investigations of customer accounts and activity to identify and prevent fraud
- Identify, prevent, and mitigate digital banking, mobile, electronic, check and/or ACH banking fraud losses
- Work in conjunction with cross-functional risk teams to reduce instances of fraud
- Work in conjunction with customer support teams to help with identified instances such as ATO, social engineering and other red flag referrals
- Put together complex fraud cases and be able to review them with management
WHAT WE LOOK FOR
- 2+ years of fraud experience
- Strong analytical and problem solving skills
- Passion for delivering a great customer experience
- Impeccable judgment and acute attention to detail
- Proven track record of high-performance
- Bachelor’s degree in Business Administration, Finance, or related field preferred
What We Do
We are on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them.
Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed for them. Small businesses deserve accessible and modern financial services, and traditional banks have underserved them for too long.
By combining industry-leading technology and security with our team's expertise and care, we help small businesses spend their time on what matters most—the next chapter of their business.
Since 2013, we've provided small businesses with access to more than $13billion in financing. As a top small business banking provider trusted by thousands of small business owners, we're proud to offer a full suite of tailored banking services, including a business checking account, line of credit, and bill pay services that serve the always-on entrepreneur.
With a global presence of more than 500 employees, we're hiring problem solvers and collaborators to help build a better financial future for small business owners.
* BlueVine is a financial technology company, not a bank.
Why Work With Us
Grow your career alongside problem solvers and innovators who thrive on collaboration, a fun environment, and meaningful work. We’re a diverse and humble team who love a good challenge and spend our days building a better financial future for small businesses. Join us!
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