Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
In This Role
- Focus on building B2B relationships and become a trusted specialist to our customers
- Manage the full sales cycle from application qualification, customer first touch, onboarding, purchase execution, and account management
- Leverage inbound/outbound calls, emails, and other communication channels to drive new business acquisition with potential and existing customers
- Secure long-term relationships and serve as a customer contact to our trade customers in your territory with responsibility of education, solution recommendation, and support based on needs
- Demonstrate and maintain extensive product knowledge to keep customers apprised of product launches, extensions, and promotions
- Maintain lists of prospective customers for use as sales leads, based on information from marketing leads, trade shows, web leads, and other sources
- Be a trusted business advisor and use in-depth knowledge of our pricing, lead times, specifications
- Partner with Marketing, Sales Operations, and other Sales departments to execute campaigns
- Utilize Salesforce CRM to manage and track sales activities, maintaining accurate data for forecasting and reporting
- Consistently meet established weekly and monthly sales metrics
- Attend a minimum of 4 industry-related trade shows a year for a week at a time with preset dates
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands Team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
The Ideal Person
- 5+ year of experience in customer service, sales coordination, or a similar role
- 2+ years of experience in the Furniture industry or graduation from our Customer Onboarding and Revenue Activation team
- Experience working efficiently in a fast-paced environment while delivering a polished, personalized experience to high-end customers
- Ability to travel to attend a minimum of 4 industry-related trade shows a year for a week at a time for preset dates
- Familiarity with CRM tools to track activity and manage pipelines (Salesforce preferred)
- Ability to educate clients and drive product-based solutions through a relationship-building approach
- Strong written and verbal communication skills with a consultative, customer-focused approach
- Strong organizational skills with the ability to manage multiple accounts and priorities at once
- Ability to collaborate with cross-functional partners to support sales initiatives and campaigns
Skills Required
- 5+ years of experience in customer service or sales coordination
- 2+ years of experience in the Furniture industry
- Familiarity with CRM tools to track activity (Salesforce preferred)
- Strong written and verbal communication skills
- Ability to travel to attend industry-related trade shows
What We Do
Welcome to Four Hands. Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win. And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.







