Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
The Sales Account Representative is responsible for expanding the product base with newly acquired and existing accounts; as well as, increasing the per-transaction sales with the highest level of profit margin. The Sales Account Representative will serve as the primary contact for their assigned book of business within the assigned markets and provide consistent support and account management to Store Owners, Managers, Distributors, and Customers.
Job Components:
• Increase sales by expanding existing book of business through organic and new revenue
leveraging Interstate Advantage and new product offerings.
• Create predictable, profitable, and sustainable growth --- 80% produced from the assigned
book of business and 20% sourced by new customers.
• Build and maintain a positive profitable relationship with Store Owners, Managers,
Distributors, and Customers while resolving issues with speed and accuracy.
• Effectively engage customers through outbound call activities and meet all call metrics
components.
• Identify prospective customers through lead generation activities and maintain a 10%
conversion rate.
• Serve as the primary contact to the strategic business partners to improve, maintain, and
share business plans and action plans to manage and improve sales growth within the
assigned book of business.
• Prepare and coordinate team huddles with strategic partners.
Maintain and grow relationships with existing customers by continually providing excellent
service, pricing, and product support.
• Proactively develop marketing campaigns in partnership with the marketing team and
business partners.
• Meet and exceed personal and team goals, achieve and increase revenue per transaction,
meet/exceed monthly and annual sales and gross profit goals, and establish call metrics.
• Emphasize a term approach regarding expanding product line and same-store sales with
your fellow Account Representative and Customer Service Representative within your
markets.
• Coordinate efforts with the Customer Service Representative to create auto-ship and regular
refill orders.
• Verify and process sales orders to ensure proper delivery and a high customer satisfaction
rating.
• Provide excellence in researching and resolving backorders.
• Prepare and present customized strategies to each buyer's business model, always utilizing
key strategies and ethical sales methods.
• Responsible for continual training, developing relevant skills and product knowledge.
• Monitor market conditions and report competitor activities to the team.
Utilize customer contact tools and systems, keeping systems updated with relevant
information.
• Accept constructive criticism appropriately and use it to maximize sales goals.
Qualifications:
• 1 -2 years of a proven track record within a team-based sales organization preferred
• Four-year degree or equivalent combination of education and work experience
• Ability to focus in a contact center environment which may have multiple distractions
• Competitive drive to succeed within a team structure
• Must be self-motivated and highly organized
Strong oral and written communication skills with the ability to work with various personality
types
• Must possess superb telephone etiquette and have basic math skills
• Ability to adapt and change with the growing business needs
Consistently demonstrate decision-making skills based on thorough research of facts and
exhibit ethical judgment
• Basic understanding of budgets, revenue reporting, and other financial aspects of the
business
• Displayed proficiency with general office machines (PC, copier, fax, etc.) and Microsoft
Office components (Outlook, Word, Excel, PowerPoint)
• Ability to work in a fast-paced, changing work environment
Scope Data:
• Participate in daily and weekly meetings with an eagerness to learn and grow
Interact professionally with business owners/partners, customers, distributors, and crossfunctional
team members.
• Exemplify Interstate Batteries’ Purpose and Values
• Interact professionally with fellow Team Members and other IB departments
Must be able to work in a “Team oriented” environment with an emphasis on high-level
performance and achievement
Work Environment:
• Ability to sustain posture in a seated position for prolonged periods of time.
• Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
• Specific vision abilities include close vision, depth perception, and the ability to adjust focus.
• Prolonged use of personal computer & telephone with headset.
• Open work environment with multiple distractions
• Ability to work remotely as business needs require
• Available for work during full business hours of 7:00 am to 6:00 pm
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Top Skills
What We Do
Built to top industry standards, Interstate Batteries has been technician’s choice for 9 years and counting and is the No. 1 replacement brand battery in North America. Our business is powered by a Distributor network of 300 wholesale warehouses and backed up by more than 200,000 Dealers around the world as well as 200 All Battery Center franchise stores. Guided by a set of common values, we’re committed to enriching lives as we deliver the most trustworthy source of power to the world – now, and for generations to come.
At Interstate we are driven by our unique combination of proven experience, integrity and heart – determined to meet the needs of those we serve today, while thinking ahead to what they’ll need tomorrow. We are committed to standing behind everything we do and delivering the excellence that professionals trust.
Now over a billion dollar, privately held corporation, Interstate thrives on our innovation and our old-fashioned business principles – founded on treating others like we would like to be treated.
Our strong company culture and commitment to our employees have also earned us spots among the Top 100 Places to Work with the Dallas Morning News and on the list of Top 150 National Places to Work.
Three lines of business make up our enterprise, employing more than 1,700 team members nationwide.
--Interstate Batteries and Our Distributor Network
--Interstate Batteries Recycling, Inc.
--Interstate All Battery Center
