Account Representative

Posted 9 Days Ago
Be an Early Applicant
Phoenix, AZ
1-3 Years Experience
Logistics • Retail • Transportation
The Role
The Account Representative will review inventory systems, resolve billing issues for corporate customers, and perform accounting tasks such as payment processing and transaction corrections. The role requires accurate note-taking and system testing, and supports the annual physical inventory count.
Summary Generated by Built In

Location:

2721 N Central Ave, Phoenix, Arizona 85004 United States of America

Job Duties: 

  • Perform a monthly review of inventory sub-system to correct obvious errors. 

  • Work with the field entities on how to avoid errors from being introduced into the sub-system. 

  • Review system processes to identify errors and correct as necessary. 

  • Recommend and implement changes to existing or new processes. 

  • Support the annual physical inventory count. Value the inventory and reconcile to the ledger. 

  • Take inbound calls from corporate customers and U-Haul associates to research/resolve billing issues 

  • Make outbound collection calls on past due corporate accounts. 

  • Take payments, issue credits and refunds. 

  • Perform a monthly review of inventory sub-system to correct obvious errors. 

  • Work with the field entities on how to avoid errors from being introduced into the sub-system. 

  • Review system processes to identify errors and correct as necessary. 

  • Recommend and implement changes to existing or new processes. 

  • Support the annual physical inventory count. Value the inventory and reconcile to the ledger. 

Additional duties may include but are not limited to: Research and reconcile un-applied payments, make corrections to historical transactions, determine if reservations should be granted for accounts on hold or past due. Must be able to work quickly and make accurate detailed call notes for all inbound/outbound and electronic communications. Test and report issues on new system implementation. 

Requirements:  

  • High level of accuracy 

  • Must be able to work in a fast paced environment 

  • Excellent note taking skills 

  • Ability to type 45 wpm 

  • 10-key proficient 

  • Comfortable using a computer and Microsoft office programs 

  • Must be able to pass background, drug, and credit check 

Education: 

  • High school diploma or equivalent 

U-Haul Offers: 

  • Full Medical coverage 

  • Prescription plans 

  • Dental & Vision Plans 

  • New indoor fitness gym 

  • Gym Reimbursement Program 

  • Registered Dietitian Program  

  • Weight Watchers  

  • Onsite medical clinic for you and your family 

  • Career stability 

  • Opportunities for advancement 

  • Valuable on-the-job training 

  • Tuition reimbursement program 

  • Free online courses for personal and professional development at U-Haul University® 

  • Business and travel insurance 

  • You Matter Employee Assistance Program 

  • Paid holidays, vacation, and sick days  

  • Employee Stock Ownership Plan (ESOP) 

  • 401(k) Savings Plan 

  • Life insurance 

  • Critical Illness/Group Accident 

  • 24-hour physician available for kids 

  • Subsidized gym/ membership 

  • MetLaw Legal program 

  • MetLife auto and home insurance 

  • Mindset App Program 

  • Discounts on cell phone plans, hotels, and more 

  • LifeLock identity Theft 

  • Savvy consumer wellness programs- from health care tips to financial wellness 

  • Dave Ramsey’s SmartDollar Program 

  • U-Haul federal credit union 

  • Wellness Program 

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

The Company
HQ: Phoenix, AZ
7,383 Employees
On-site Workplace
Year Founded: 1945

What We Do

U-Haul serves millions of do-it-yourself household moving customers annually. Our primary service objective is to provide a better and better product and service to more and more people a lower and lower cost.

Since 1945, U-Haul has been the choice for the do-it-yourself mover. U-Haul customers'​ patronage has enabled the Company to maintain the largest rental fleet in the do-it-yourself moving industry which includes trucks, trailers and towing devices. U-Haul also offers storage throughout North America. The Company provides industry leading moving and storage boxes and an extended line of packing supplies to protect customer possessions. U-Haul is the consumer’s number one choice as the largest installer of permanent trailer hitches in the automotive aftermarket. The Company supplies alternative-fuel for vehicles and backyard grills as one of the nation’s largest retailers of propane.

U-Haul is the consumer’s number one choice as the largest installer of permanent trailer hitches in the automotive aftermarket industry.

The Company supplies alternative-fuel for vehicles and backyard barbecues as one of the nation’s largest retailers of propane.

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