Join a Team That’s Built to Last!
Ready for a fresh start? Accelerate your career with Superior Auto, where your drive and determination pave the road to success. Founded in 1975, Superior Auto Inc. is one of the nation’s largest, privately-held buy here, pay here automotive retailers with 71 locations.
We’re looking for an Account Representative who excels at delivering outstanding customer service and thrives on building lasting professional relationships. By effectively communicating and driving proactive collections, you’ll play a pivotal role in the success of our team. If you’ve got DRIVE and you’re looking to make an impact, we’d love you to make a difference with us.
What’s In It For You?
Competitive compensation, including a base hourly rate and performance-based incentives tied to collection success and sales.
Enjoy a work-life balance with no Sunday or late-night retail hours. Dealership hours are Monday-Friday, 9 am-6 pm, and Saturday, 9 am-4 pm.
The Extras Are Always Nice!
Paid time off, including vacation, holidays, your birthday, and sick/personal days.
Comprehensive health, dental, and vision insurance.
401(k) with company contributions.
Company-paid life insurance.
Career advancement opportunities, including our Manager-in-Training program and Superior University.
Who Are We Excited About Hiring?
Professional Drive – Desire to meet and exceed collections goals with determination to succeed.
Winning Attitude – Positive outlook and willingness to help others.
Customer Service Champion – Experience resolving issues and maintaining regular communication with customers.
Ability to Prioritize – Adjusts tasks and schedules based on business needs.
Level-Headed – De-escalates and maintains composure in challenging situations.
Lifelong Learner – Open to sharing ideas and gaining new insights, with a coachable mindset for growth.
Team Player – Collaborates effectively with a team to achieve goals and objectives.
Effective Communicator – Speaks and writes with confidence, professionalism, and competence for a wide range of audiences.
The Specifics:
High school diploma or equivalent.
1-2 years of customer service or collections experience.
Proficient with computers, including familiarity with Microsoft Office or similar tools.
Valid driver’s license with a clean record (minimal moving violations in the last three years).
Diversity and Inclusion: At Superior Auto, we are committed to fostering an inclusive and diverse workplace. We are proud to be an Equal Opportunity Employer, encouraging candidates of all backgrounds to apply.
Skills Required
- High school diploma or equivalent
- 1–2 years of customer service or collections experience
- Computer proficiency, including Microsoft Office or similar tools
- Valid driver's license with a clean record and minimal moving violations in the last three years
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What We Do
Superior Auto specializes in providing easy financing for people with various types of credit. Founded in 1975, we have successfully grown from our initial location in Fort Wayne, Indiana to over 70 locations in Indiana, Michigan, Ohio, and Kentucky. Our main focus is to provide excellent service from the beginning of our relationship to earn the repeat business of our customers. We have helped thousands of people get into a nice vehicle with an affordable payment. We offer low down payments, a 3-day exchange guarantee, and customized payment plans that allow you to own your vehicle in approximately 36 months.* Stop in one of our 60+ locations or give us a call at (888) 393-3157, and let's get you driving your way! Be sure to check out our latest promotions for even more savings. *Example: $7,500 Sale Price, 34 Month financing, $75 per week at 21% A.P.R.
