Account Representative

Posted 7 Days Ago
Be an Early Applicant
Spirit Lake, IA, USA
In-Office
60K-80K Annually
Mid level
Industrial • Manufacturing
The Role
Retains and expands the customer base by prospecting, bidding residential and light commercial work, selling concrete and related products, resolving complaints, and promoting services through presentations and industry events. Performs administrative duties, supports accounts receivable collection, conducts concrete material testing, records quality-control data, and maintains relationships with customers and internal teams.
Summary Generated by Built In

Job Summary:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Retain existing customer base and market share while also seeking additional opportunities for expanding existing customer base i.e. new customers
  • Maintain consistent prospecting activity to ensure optimum sales activity.
  • Gain market share within existing customers thru the sale of the complete line of Cemstone’s products and services including but not limited to; concrete, placing services, contractor supply, aggregates, bagged products and masonry products.
  • Bid all residential and light commercial work in assigned geographic territory.
  • Efficiently perform administrative functions of job to ensure customer satisfaction and retention while meeting Cemstone financial and administrative requirements.
  • Respond to all customer complaints in a timely fashion, reaching conclusion.
  • Promote Cemstone products and services to targeted audiences (owners, engineers and specifiers) via presentations, seminars, demonstrations and participation in industry-related organizations and trade shows.
  • May be called on to collect Accounts Receivable owed to Company.
  • Sets up and performs test on materials, parts or products to measure performance, life of material characteristics.  Records test data, applying statistical quality control procedures. 
  • Demonstrate leadership in effectively communicating and establish positive working relationships with key Customer and Cemstone Departmental Personnel.

QUALIFICATIONS / REQUIREMENTS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Must be goal oriented, self-motivated and organized.
  • Have extensive knowledge of the concrete industry and related materials.
  • Ability to communicate effectively with colleagues, customers, specifiers, owners and suppliers.
  • Ability to address concrete problems both in the plastic and hardened state.
  • Will be required to perform field testing as needed on plastic concrete (i.e., slump, air, cast cylinders etc.
  • Proficiently use a computer and programs such as Microsoft Word, Excel, PowerPoint, Outlook        as well as Command Concrete
  • Must cold call or make direct contact in pursuit of new customers.
  • Adherence to the guiding principles and provisions of the current Cemstone Employee Handbook at all times.
  • 3 years of sales experience preferred.

Benefits

  • Medical Insurance

  • Dental Insurance

  • Life Insurance

  • Retirement Plans

  • Paid Time Off

  • Wellness Program

  • Education Assistance

  • Employee Assistance Program

Closing

If you are interested in becoming part of our team, please apply online today.

We are proud to be an Equal Opportunity Employer. We recognize that a diverse

workforce is essential and strongly encourage qualified women, minorities,

individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve.

Skills Required

  • Goal-oriented, self-motivated, and organized
  • Extensive knowledge of the concrete industry and related materials
  • Effective communication with colleagues, customers, specifiers, owners, and suppliers
  • Ability to address concrete problems in plastic and hardened states
  • Ability to perform field testing on plastic concrete, including slump, air, and cast cylinders
  • Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Command Concrete
  • Cold calling or direct customer contact to pursue new business
  • Adherence to the Cemstone Employee Handbook
  • Three years of sales experience
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The Company
HQ: Mendota Heights, MN
Year Founded: 1927

What We Do

Cemstone is a leading supplier of ready-mixed concrete, concrete products, concrete pumps, and aggregates serving the Upper Midwest. Founded in 1927, the company provides a wide range of professional-grade masonry, landscape, and hardscape materials for contractors, homeowners, and designers. They are committed to delivering high-quality products and exceptional service to help create enduring structures across Minnesota, Wisconsin, and Iowa.

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