Account Representative

Posted 2 Days Ago
Be an Early Applicant
Edison, NJ, USA
In-Office
Mid level
Retail • Manufacturing
The Role
Manage assigned customer accounts via email/phone, resolve inquiries, schedule meetings, maintain CRM and product listings, submit new items, analyze sales reports and pricing to grow accounts.
Summary Generated by Built In
Company Description

Home City, Inc. represents three generations of experience with the highest quality fine textiles. What began as a small tailoring operation became an international business bringing the best in luxury fabrics to both customers and retailers. We slowly expanded our products to include sheets, comforters, pillows, towels, robes, and duvets. And throughout the years we’ve successfully maintained the best pricing in the industry.

Home City, Inc. is headquartered in Edison, NJ, but we operate from other offices in the United States, as well as in Egypt, China, and India. And while we have a lot more than a single sewing machine these days, we’re still driven by the artistry and craftsmanship my mother fell in love with all those years ago.

Job Description

Job Description

  • Maintaining email and/or phone communication with all customers as assigned
  • Handle and resolve customer inquiries
  • Schedule meetings with customers during Market Week and at our showroom in NYC
  • Ensure customers assigned have updated and accurate descriptions, images, and pricing for all active items
  • Complete product submission for new items
  • Maintain CRM database with all contacts and agreements
  • Maintain sales report and analyze for opportunities to grow the account
  • Review competitive pricing
  • Submit items for events and sales, and analyze results

Qualifications

• Must be a team player
• At least 3 years of experience in the same or a relevant field
• Must have strong computer skills. Netsuite experience is not a requirement but is a plus
• High moral character and excellent sense of work ethics

Additional Information

Please provide the following

•Resume

•Cover letter including your compensation requirements

•Examples of work

All candidates must be within local commuting distance of our Edison, NJ office. No remote candidates will be considered. All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Be a team player
  • At least 3 years of experience in the same or a relevant field
  • Strong computer skills
  • Netsuite experience
  • High moral character and excellent sense of work ethics
  • Must be within local commuting distance of Edison, NJ; no remote candidates
  • Provide resume, cover letter including compensation requirements, and examples of work
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The Company
68 Employees
Year Founded: 2003

What We Do

Home City Inc. is an international manufacturer and wholesaler of high-quality home textiles and home essentials. Operating under the Superior brand, the company produces a wide range of bedding, bath linens, area rugs, and accent furniture. They serve diverse markets, including the hospitality, defense, and healthcare industries, with a global operational footprint spanning the United States, Egypt, China, India, and Turkey.

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