Account Representative - Majors

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

About the Team:

The Majors Business Unit (BU) is the largest sales group within the organization, responsible for managing complex requests and fostering relationships with Ingram Micro's most significant partners.

About the Role:

As an Account Representative, you will play a key role in driving sales and building strong customer relationships. This position involves handling both inbound and outbound sales calls, managing multiple customer accounts, and delivering proactive support to ensure exceptional customer satisfaction.

You'll identify customer needs, present tailored solutions, and close sales opportunities. While primarily office-based or remote, occasional travel may be required for customer meetings or events.

Key Responsibilities:

• Build and maintain long-term customer relationships by addressing needs with proactive solutions.
• Manage a portfolio of accounts with professionalism, ensuring sales goals are met or exceeded.
• Identify and convert sales opportunities, fostering revenue growth.
• Provide exceptional customer service and problem-solving to address concerns effectively

Key Qualifications

• Proven experience in B2B sales or account management, ideally within the tech or distribution sectors.
• Excellent communication and interpersonal skills to cultivate meaningful client relationships.
• Ability to multitask and thrive in a fast-paced, dynamic environment.
• Strong problem-solving capabilities with a proactive mindset.
• Preferred Experience:
• Channel sales experience within the tech or distribution industries, demonstrating alignment with Ingram Micro’s business model.
• Channel sales experience within the tech or distribution industries, demonstrating alignment with Ingram Micro’s business model.
• Familiarity with CRM systems or other sales tools to optimize efficiency.

Additional Details:

Work Arrangement: Hybrid (mandatory 3 days in office, 2 days remote).

Compensation: Competitive package with a 70/30 base-to-commission split.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.