Account & Product Manager

Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.
Ready to reach your potential? It’s time to look at Taylor.
Your Opportunity: Taylor Corporation is looking for an Account & Product Manager to join their team in North Mankato, MN! This is a hybrid-responsibility role for someone who wants ownership on both sides of the business: managing a portfolio of design-led print accounts while also supporting the product team shaping what comes next. You'll be the primary relationship owner for your accounts and a partner to design and sales on new product ideas, giving you a rare mix of account ownership and creative/product influence in a single seat.
Work Authorization: To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Your Responsibilities:

• Manage existing design-led accounts: own day-to-day service for the assigned book including pricing, drops/adds, order status, and escalations through to resolution.
• Coordinate product expansion opportunities: partner with the design team on new products, form factors, and catalog additions based on account and market feedback.
• Drive customer outreach and growth planning: proactively identify account needs, recommend solutions, and support forecasts and quotes for new or expanded programs.
• Partner with Product, Design, and Sales teams on new opportunities: coordinate design and work order requests across the book, from as-is design pickups to fully custom programs (licensing, spec sheets, artwork approval).

You Must Have:

• 2-5 years of experience in account management, customer service, or product coordination, with a track record of managing accounts through renewal or growth.
• Strong customer focus: ability to build effective relationships internally and externally, and comfort managing a mix of high-volume smaller accounts and closer custom-design relationships.
• Excellent written and verbal communication skills, including comfort translating account and design requests into clear specs for internal teams.

We Would Also Prefer:

• Experience in the print, POD, or promotional products industry.
• Familiarity with order management/ERP systems
• Bachelor's degree or equivalent experience.

The anticipated annual salary range for this position is $55,000-65,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.
With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.