This position is part of the Account Processing department within Bank Operations and supports Retail, Commercial, and Private Banking teams in opening and maintaining deposit accounts. The role helps ensure account documentation is accurate, complete, and compliant while contributing to process improvements, operational controls, and key annual reporting activities. As a Specialist in the department you will be responsible for several functions within the department that recur annually and impact multiple lines of business, including unclaimed property escheatment activities and year-end tax reporting obligations.
Primary Responsibilities- Coordinate annual unclaimed property escheatment activities and year-end tax reporting obligations across multiple lines of business.
- Analyze operational data, processes, controls, and supporting technologies to identify trends, inefficiencies, and control gaps.
- Recommend and implement improvements that strengthen controls, increase efficiency, and enhance service to internal business partners.
- Lead operational initiatives from planning through implementation, coordinating with stakeholders across the Bank.
- Develop and maintain departmental policies, procedures, and process documentation; interpret applicable IRA guidance and unclaimed property laws to support compliance.
- Configure and optimize account-processing applications, cross-train on departmental functions, and provide support during high-volume periods.
- Other duties as assigned by management
- At least five years of related experience in banking operations, deposit operations, account processing, or a comparable financial services environment.
- Working knowledge of year-end tax reporting and unclaimed property requirements.
- Experience interpreting regulatory guidance or state laws and translating requirements into operational procedures.
- Experience analyzing data and developing reports using Microsoft Excel to identify trends and support business improvements.
- Experience documenting operational processes, procedures, or policies.
- Proficiency with Microsoft Outlook and Excel, with the ability to learn and support job-specific and web-based applications.
- Strong analytical thinking and problem-solving skills with close attention to detail.
- Ability to organize competing priorities, meet deadlines, and maintain accurate records during high-volume periods.
- Clear and professional written and verbal communication skills.
- Ability to work independently, exercise sound judgment, and escalate concerns appropriately.
- Demonstrated reliability, accountability, and follow-through.
- Ability to collaborate with stakeholders and facilitate operational or system changes.
Primary hours for this department are Monday through Friday 8am-5pm. Additional hours may be required as needed.
In addition, the position is expected to read, reference, interpret, and develop written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.
Position is located on-site in Oklahoma city, must reside in area to be considered
Qualifications Education Required High School or better. Experience Required Experience documenting operational processes, procedures, or policies. Experience analyzing data and developing reports using Microsoft Excel to identify trends and support business improvements. Experience interpreting regulatory guidance or state laws and translating requirements into operational procedures. Working knowledge of year-end tax reporting and unclaimed property requirements. related experience in banking operations, deposit operations, account processing, or a comparable financial services environment. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- At least five years of related experience in banking operations, deposit operations, account processing, or a comparable financial services environment.
- Working knowledge of year-end tax reporting and unclaimed property requirements.
- Experience interpreting regulatory guidance or state laws and translating requirements into operational procedures.
- Experience analyzing data and developing reports using Microsoft Excel to identify trends and support business improvements.
- Experience documenting operational processes, procedures, or policies.
- Proficiency with Microsoft Outlook and Excel, with the ability to learn and support job-specific and web-based applications.
- High school education or better.
MidFirst Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MidFirst Bank and has not been reviewed or approved by MidFirst Bank.
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Healthcare Strength — Health, dental, and vision coverage are available to eligible full‑time and part‑time employees, with company‑paid long‑term disability and an EAP included. Medical plans through Blue Cross Blue Shield and wellness incentives that can lower premiums are highlighted.
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Retirement Support — A company 401(k) match with a clear formula and a defined vesting schedule provides meaningful retirement support. Eligibility and enrollment timing are specified, reinforcing predictable access to the plan.
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Leave & Time Off Breadth — Paid vacation, paid sick leave, and paid holidays are emphasized, with a paid community service day also referenced. Time‑off offerings are portrayed as generous across materials.
MidFirst Bank Insights
What We Do
MidFirst Bank occupies a rare position within the banking industry. With $41.2 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking. MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), California (Los Angeles, Orange County, Santa Barbara, San Diego), Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City). Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Nashville, New York City, Orlando, Raleigh and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank. MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations. Copyright © 2025 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.
